Miracle Bennett Email & Phone Number

San Francisco Bay Area

• Lead a team of 15+ employees to consistently meet sales and service goals.Hired, trained and developed new employees based on changes in the store's volume and sales cycles.Administered weekly staffing and payroll.
• Managed stock levels and made key decisions about stock control.
• Ensured that merchandise shipments have been received and displayed within the company's expectations.
• Worked on staffing duties such as interviewing potential staff members, conducted appraisals and performance reviews, as well as provided or organized training and development.

San Francisco, California

• Answered and directed phone calls, multi line phone system
• Photocopying, scanning and faxing of documents to both clients and community partners
• Communicated with clients, employees, and other individuals to answer questions, explain information and address complaints.
• Coordinated meetings for community partners, investors, and clients
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Calendar maintenance and confirmations for Directors

El Cerrito, California

• Customer Service CSR and Dispatch El Cerrito, CA
• Provided prompt customer service while responding to calls for lockouts, flat tires, fuel deliveries and accident tows under contracts with insurers.
• Managed customer calls effectively and efficiently in a complex, fast-
• Developed customer service macros for CRM
• POS system support

San Francisco, California

• Answered multiple phone lines and directed calls to proper extensions
• Maintained and updated client files
• Provided new clients with program information/services
• Filed time sensitive documents on aims network
• Operated office machines, such as photocopier, scanner and fax machine
• Billing, quickbooks, ledger file maintenance and compliance