Miracle Temple-Chukwuka Email and Phone Number
As a Business Executive, if you are still actively involved with every little administrative process of your operations, and planning business trips yourself, you need me on your team.With 5+ years of experience providing exceptional support to business executives, I excel at multitasking, prioritizing tasks effectively, and delivering results in fast-paced environments (onsite and remotely).I am a forward-thinking and excellence-driven professional, with a diverse skillset that would drive productivity and efficiency in your organization. My expertise includes but is certainly not limited to the following;➡️ Executive Assistance: I excel at calendar management, travel, and itinerary management, expense reports, event planning and meeting coordination, internet research, data entry, and document preparation, while ensuring discretion and confidentiality.➡️ Customer Service: Providing exceptional customer support, handling inquiries, resolving issues within specified SLAs, and building lasting client relationships.➡️ Communication: Outstanding written and verbal communication skills, including email etiquette, correspondence management, and presentations.➡️ Project Management: Efficiently coordinating people, time, and resources to meet agreed-upon deliverables.➡️ Technology: Proficiency in various software applications, including Google Workspace, Microsoft Office Suite, Calendly, Asana, Slack, Clickup, Adobe Firefly, Tripit, Expensify, Canva, Apollo, HubSpot, and Zendesk CRMMy experience across various industries speaks of my flexibility and adaptability skills. I am committed to delivering high-quality support to visionary business leaders, allowing them to dedicate their energy to driving expansion and innovation.➡️ My goal is to help you achieve your goals!⬅️Let's connect and discuss how I can support your business - miracle.ogechi.amadi@gmail.com
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Head Of Training And Client LiaisonTasktideLagos, Nigeria -
Executive AssistantJavis Global Resources Limited Jan 2024 - PresentLagos, Nigeria- Communicated corporate objectives across departments to meet deadlines in line with policy.- Placed adverts, evaluated applicants’ credentials, and conducted pre-employment assessments.- Assisted in the development and implementation of new admin procedures and documentation.- Coordinated and scheduled meetings to optimize the schedule of the MD.- Proofread, edited, and designed the company corporate profile currently in use.
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Virtual Assistant/Customer ServiceFreelance Mar 2023 - PresentI help businesses resolve customer queries using CRM tools like HubSpot, Zendesk, etc., manage business processes and workflow using Slack, Asana, Google Workspace, etc., and perform scheduling, itinerary, and project management functions using appropriate IT tools including Calendly, TripIt, ClickUp, etc.
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Client Relations ExecutiveGoddie Chemicals International Ltd Sep 2023 - Jan 2024Lagos State, Nigeria- Developed and maintained business relations with a clientele base of 15 companies.- Initiated partnership with 3 new clients in 3 months improving brand visibility.- Revived business relations with 2 pre-existing clients thereby improving prospects.- Supported sales team in qualifying, pursuing, and closing deals.- Documented accurate data on customer relationships to maintain customer satisfaction. -
Assistant Unit Manager (Qsr)Sundry Foods Limited Mar 2022 - Mar 2023Nigeria- Operations management- Crew management - Customer Service Management. Other functions included HSE compliance supervision, B2B procurement management, Inventory management and cost control, Internal controls and yield analysis, and Quality assurance and control.In this role, I was also responsible for the recruitment, onboarding, and training of team members including carrying out bi-annual performance appraisal for my team of 5-8. -
Graduate Management TraineeSundry Foods Limited Sep 2020 - Feb 2022Nigeria• Increased monthly revenue by 65% through continued levels of outstanding service • Supervised inventory and procurement of production materials • Resolved customer queries, increasing brand loyalty and referrals by 10% • Reconciled cash and bank transactions maintaining accuracy and transparency -
Event Project ManagerIgi Events Pro Oct 2017 - Sep 2020Nigeria• Executed and successfully delivered 20 projects in 3 years• B2B communication and management • Budgeted and efficiently utilized 2.85 million naira to execute project with guest size of 250• Led a team of 100 to excellently coordinate a 1100 guests’ event • Strategised long-term business needs, driving customer feedback for process improvements• Organized 2 Master classes and trained 33 event hostesses in the art of event ushering/waiting
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Client Relationship OfficerIgi Events Pro Apr 2018 - Mar 2020Nigeria• Grew clientele base by 65% through continued levels of outstanding service• Negotiated 30% event venue discount on client’s behalf• Managed client database of 20 existing clients and over 50 potential clients• Evaluate client feedback, identifying areas for growth and improvement• Resolved client’s queries effectively, escalating for continued positive outcomes where necessary
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English And Phonetics TeacherNational Youth Service Corps Nov 2018 - Oct 2019Oyo, NigeriaIn this role, I prepared lesson plans, notes and schedules in line with the school's curriculum, taught and evaluated the students' understanding of topics through regular question and answer sessions, daily homeworks/classworks, monthly tests and end of term assessments. I also marked, scored and graded students' continuous assessment/exams and prepared academic reports accordingly. In addition to these, I prepared terminal classes for their promotional exams and voluntarily held after school lessons for students with poor learning/comprehension abilities to ensure they catch up with their colleagues. -
Assistant Restaurant ManagerPrecious Bites Mar 2016 - Feb 2017Port Harcourt, Rivers, Nigeria• Procured items required for production• Supervised daily set up and business procedures• Conducted health, safety and sanitation process evaluations to identify and remedy any violations to standard practices.• Reconciled cash and bank transactions to maintain accuracy and transparency • Resolved challenging conflicts/ customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Miracle Temple-Chukwuka Education Details
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University Of Port Harcourt, Nigeria4.24/5.00
Frequently Asked Questions about Miracle Temple-Chukwuka
What company does Miracle Temple-Chukwuka work for?
Miracle Temple-Chukwuka works for Tasktide
What is Miracle Temple-Chukwuka's role at the current company?
Miracle Temple-Chukwuka's current role is Head of Training and Client Liaison.
What schools did Miracle Temple-Chukwuka attend?
Miracle Temple-Chukwuka attended University Of Port Harcourt, Nigeria.
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