• Managed financial records and performed daily bookkeeping tasks, ensuring accurate and up-to-date financial information for multiple properties.• Conducted monthly bank reconciliations, identifying and resolving discrepancies in a timely manner.• Prepared and analyzed financial statements, including profit and loss statements, balance sheets, and cash flow statements, to provide management with key insights for decision-making.• Assisted in the preparation of annual budgets, ensuring alignment with business goals and objectives.• Collaborated with property managers and leasing teams to review and reconcile tenant accounts, ensuring accuracy and timely collection of rental income.• Conducted audits of vendor invoices and processed payments, maintaining strong vendor relationships and negotiating favorable terms.• Assisted in the coordination of annual property tax assessments and reconciled property tax accounts.• Supported the month-end and year-end closing processes, ensuring adherence to accounting principles and deadlines.Prepared and filed sales and use tax returns accurately and on time, ensuring compliance with applicable regulations.Assisted in the implementation and maintenance of accounting software systems, optimizing efficiency and accuracy in financial processes.Participated in internal and external audits, providing necessary documentation and addressing inquiries to ensure compliance.Developed and implemented internal controls and procedures to mitigate financial risks and maintain data integrity.Collaborated with cross-functional teams to streamline financial processes and enhance overall operational efficiency.Provided support during acquisitions and disposals, performing due diligence and assisting in financial data analysis.Stayed updated on industry regulations and accounting standards to ensure adherence and proactively suggested process improvements.

• Process daily deposits based on internal controls.• Perform daily and end of the monthly reconciliation and book journal entries to the general ledger as needed.• Manage daily cash application of payments.• Work closely with finance team to ensure proper cash management.• Maintained online banking systems including account analysis, deposits, domestic and internal wires and ACH transaction.• Assist with project assignments and financial reporting.• Monitor cash transactions to ensure that bank account balances to the report and any unusual items are investigated.• Maintain cash application policies and procedures to ensure business requirements are met.

• Sells suitable finance services and products, including convenience services, certificates of deposit, bonds, investment services, and asset or portfolio management while achieving over 150% for deposits, lending and investment goals per quarter.• Heeds to and resolves clients’ complaints. If needed, escalates to the branch manager or corporate supervisors.• Processes deposits, withdrawals, and cash flow at a teller window as needed.• Recognizes financial solutions needs of over 500 clients in branch’s book of business and offers guidance for reaching financial goals. • Analyzes client information through financial wellness review to identify opportunities for Key Investment Services.• Follows legal and regulatory requirements in all actions as established by the bank as well as state insurance providers, securities regulators, FINRA, SEC, and other applicable government and nongovernmental agencies.

• Processed between 20 to 25 clients’ transaction per hour during peak hours.• Provided reports analyzing preferred customers' financial status in support of sales of new products and opportunities that drove the banking center to achieve second highest sales in Atlantic Region.• Cross-trained to oversee the ATM custodian initiatives, vault custodian, and as Policy and Procedure Champion for the entire branch - ensured all policies and procedures were maintained.• Supported in lobby management initiatives; engaged clients in conversation regarding services offered, location of personnel, and other related client service activities.• Confirmed cash drawer was balanced and all supportive documentation was in line with cash receipts and client transactions. • Responded to client inquiries while recognizing critical transactional issues or discrepancies to provide feasible resolutions leading to capitalize on client satisfaction and valued feedback

• Assisted 300 customers daily to purchase convenient foods, money orders, necessities, and WIC checks at a small retail space averaging $28,000 a week.• Maintain customer information in the store database; Kept a tidy store front and replenished stock as needed• Train new sales staff in basic operations and procedures.• Check inventory listing with actual inventory on shelf and reports discrepancies to supervisor.• Check inventory periodically to obtain reorder information to replenish stock; informs designated staff member of needs or places orders with outside sales representative within established limits.