Results-driven leader with 3+ years of experience scaling global teams and driving operational excellence. At LinkedIn, I’ve scaled teams by 175%, improved SLA compliance by 16%, and reduced misdirects by 24% through process optimization and data-driven strategies.I’m passionate about empowering teams—my leadership programs have resulted in 5 promotions—and fostering collaboration across product, engineering, and operations to deliver impactful business outcomes. Certified in LinkedIn's LEAD, Inspire, Grow, and Achieve Academies, I lead with trust, inclusivity, and a focus on measurable results.
Listed skills include Customer Service, Microsoft Office, Social Media, Social Networking, and 49 others.