Directly supports the Executive Director by managing correspondence, scheduling, and administrative coordination across departments.Oversees social media strategy, growing the organization’s platforms to over 2,000 followers through engaging campaigns.Leads website updates, including coding and content optimization, to enhance user experience and drive online donations.Coordinates major events such as the Gala and Luncheon, while building and maintaining sponsor relationships to ensure ongoing financial support.

Supported the Records team during peak periods by efficiently processing changes to official academic and personal records in adherence to established standards.Developed and implemented Enrollment Requirement Groups (ERGs) for all colleges, resolving registration barriers related to ERG encoding.Spearheaded implementation of Request Form in Salesforce, effectively managing the transition by collaborating with the Salesforce Team, addressing challenges, and ensuring a smooth integration into existing processes.Investigated and addressed issues reported by faculty, staff, students, and alumni regarding a UR process/procedure.