Support of the Account Managers, Tender processing, administrative acts, Telephony, Reception, Attend meetings and Phone handlers, reception flights/hotels booking.

Clients receive, phone calls, word processing schedules, arranging the appointments, filing, make calculations (budgets), banking, on the record at meetings, other administrative common work.

Both the back office as the front office: Administration, telephone customer contact, acquisition for subscriptions, edit, commit debit invoices Complaints Department via the mail, desk officer: customers on a so good possible assist and inform on matters relating to the Library, tourist information mediator, tenders, fines and complaints handle in a correct way, give tours to customers.