Miranda Capelli Email & Phone Number

Milano, Lombardia, Italia

• Engage with customers to understand their needs and guide them toward products that best suit their requirements, employing cross-selling techniques where appropriate;• Welcome customers and elevate their experience through intentional and goal-oriented interactions;• Demonstrate products in a way that addresses specific needs, ensuring an exceptional and inclusive customer experience;• Contribute to commercial success by delivering tailored solutions that drive customer satisfaction and foster loyalty.

Milano, Lombardia, Italia

Brands: Quira (AW23) / Colville (SS24, AW24)• Support Sales Manager on diary management;• Handle showroom appointments and walk-ins alongside brand's team and area managers;• Utilise order taking system (JOOR) and update Tomorrow internal database;• Daily feedback to the Sales Director on brand performance.

Milano, Lombardia, Italia

• Events coordination, such as Milan Fashion and Design week’s presentations, and support for worldwide pop-ups installations;• Daily management of Social Media channels and press office;• Day-to-day point of contact for the external PR agencies, in London and Japan, and Italian press;• Support on developing PR stories, events and digital strategy that align with business objectives and product launches; • Handling PR gifting to stylists, journalists and influencers;• Coordination of Lookbook, DSR and internal Editorial photo shoots;• Weekly creation of newsletter;• Supervision of Family&Friends private sales;• Support of product development team.

Parma, Emilia Romagna, Italia

• Collaboration in the company's advertising campaign;• Creation of the website, in support to the communication agency;• Support in the management of supplier invoices;• Business development and coordination: reports, seminars, workshops, digital projects.

London, United Kingdom

• Greet customers and use effective selling techniques to maximize the business potential of the store;• Finalize sales targets achievements and improve the brand engagement;• Keep stock info updated and follow store-to-store transfer request procedures;• Deliver excellence in customer service in alignment with the company standards.

Parma, Emilia-Romagna, Italy

• Fiscal documents' storage;• Database’s creation and update;• Contact clients about privacy procedures;• Fulfilment of administrative practices.

Master'S Degree, Luxury & Fashion Management

Main topics: Marketing, Events, Digital, E-Commerce, Buying, Merchandising, Supply Chain Project work: CBI Camera Buyer Italia

Bachelor Of Business Administration - Bba, Marketing Management

Thesis title: “La Digital Transformation nel settore Fashion” (The Digital Transformation in the Fashion industry)

International Business Management

Erasmus+ program in The Netherlands

Architecture And Design