Manager Customer Experience Nl
Current
Sep 2023 - Present
AeroLeads people directory · profile
Miranda Ching Email & Phone Number
Manager Customer Experience NL
at
DPD Nederland
1 work email found
@tnt.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager Customer Experience NL
Location
Oirschot, North Brabant, Netherlands
Who is Miranda Ching? Overview
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Quick answer
Miranda Ching is listed as Manager Customer Experience NL at DPD Nederland, based in Oirschot, North Brabant, Netherlands. AeroLeads shows a work email signal at tnt.com and a matched LinkedIn profile for Miranda Ching.
Miranda Ching previously worked as Manager Customer Care at Fedex and Manager Customer Logistics Management at Fedex. Miranda Ching holds Greenbelt Certificate from Lean Six Sigma.
Company email context
Email format at DPD Nederland
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{first}.{last}@tnt.com
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AeroLeads found 1 current-domain work email signal for Miranda Ching. Compare company email patterns before reaching out.
Profile bio
About Miranda Ching
Miranda Ching is a Manager Customer Experience NL at DPD Nederland. She possess expertise in team management, people development, cross functional team leadership, international logistics, change management and 6 more skills.
Listed skills include Team Management, People Development, Cross Functional Team Leadership, International Logistics, and 7 others.
Current workplace
Miranda Ching's current company
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10 roles
Miranda Ching work experience
A career timeline built from the work history available for this profile.
Manager Customer Care
Responsible for managing one of three Customer Contact Centers for FedEx in The Benelux. This centre provides full customer service, including frontline and backline services to FedEx B2B and B2C customers.75+FTE
Feb 2013 - Aug 2023
Manager Customer Logistics Management
Dec 2019 - Oct 2021
Customer Experience Integration Lead Fedex/Tnt Benelux
In May 2016 FedEx announced the acquisition of TNT.Within this integration I am temporarily, because of maternity leave from a colleague, responsible for integrating the Customer Experience departments for both FedEx and TNT into one sustainable department for the future organisation of around 400 employees.As Integration Lead my activities consist of.
Jun 2018 - Sep 2019
Customer Service Staff Manager
As Customer Service Staff Manager I have the responsibility to ensure TNT Benelux Customer Service call centers perform at an optimal level and provide high quality Customer Care at acceptable costs.The total Customer Service organization in the Benelux consists of 3 Care centers (2 in NL and 1 in BE) with in total 270 employees.Key responsibilities:- To.
Jun 2018 - Sep 2019
Customer Care Manager
Responsible for managing 2 out of 3 TNT Express Customer Care Centers in The Benelux. These centres provide full customer service, including Frontline and Backline service for our business to business segment. Temporary assignment.120+ FTE.
Sep 2016 - Jan 2017
Cs Teamleader Dedicated Accounts
Jan 2007 - Feb 2013
Cs Teamleader Xbb
Mar 2006 - Jan 2007
Customer Service Representative Major Accounts
Apr 1996 - Mar 2006
Customer Service Representative
Jan 1991 - Apr 1996
3 education records
Miranda Ching education
Greenbelt Certificate
Lean Six Sigma
Logistiek Supervisor
Nova College
Management Assistent
Schoevers College
FAQ
Frequently asked questions about Miranda Ching
Quick answers generated from the profile data available on this page.
What company does Miranda Ching work for?
Miranda Ching works for DPD Nederland.
What is Miranda Ching's role at DPD Nederland?
Miranda Ching is listed as Manager Customer Experience NL at DPD Nederland.
What is Miranda Ching's email address?
AeroLeads has found 1 work email signal at @tnt.com for Miranda Ching at DPD Nederland.
Where is Miranda Ching based?
Miranda Ching is based in Oirschot, North Brabant, Netherlands while working with DPD Nederland.
What companies has Miranda Ching worked for?
Miranda Ching has worked for Dpd Nederland, Fedex, Tnt, and Tnt Express.
How can I contact Miranda Ching?
You can use AeroLeads to view verified contact signals for Miranda Ching at DPD Nederland, including work email, phone, and LinkedIn data when available.
What schools did Miranda Ching attend?
Miranda Ching holds Greenbelt Certificate from Lean Six Sigma.
What skills is Miranda Ching known for?
Miranda Ching is listed with skills including Team Management, People Development, Cross Functional Team Leadership, International Logistics, Change Management, Process Improvement, Performance Management, and Project Management.
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