Miranda Combs Email & Phone Number

Champaign, IL, US

United States

Urbana, Illinois, United States

Urbana-Champaign Area

Urbana-Champaign, Illinois Area

Urbana-Champaign, Illinois Area

• As the Membership Coordinator, I collaborated with multiple departments to contribute to the profitability of all service lines (Physical Therapy, Personal Training, Massage, Nutrition) through the creation of flyers.
• Manage, train, and coordinate a staff of 8-12 front desk associates.
• Establish and administer the information and functions of our software system, Spectrum NG.
• Create, plan, organize, execute, and track marketing strategies.
• Edit and record radio promotions and interviews
• Manage and submit monthly billing of membership dues and account balances.

Urbana-Champaign, Illinois Area

• The Executive Housekeeper ensures that all rooms are up-held to hotel standards of cleanliness and functionality for occupancy. By coordinating a staff of 10-15 housekeepers, I systematically inspected each room daily.
• Organize, supervise and coordinate the work of housekeeping personnel on a day-to-day basis.
• Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
• Establish and maintain standard operating procedures for cleaning and initiate new procedures to increase the efficiency of labor and product use.
• Assure proper communication within the department by conducting regular meetings with all personnel.
• Motivate the staff and keep their morale high.

Urbana-Champaign, Illinois Area

• As an Assistant Manager of a personal care services facility, I managed the daily activities of the front desk, hired, trained and coordinated the front desk attendants, and contributed to the profitability of all.
• Create and maintain weekly schedule.
• Supervise, motivate, and coach front desk associates, hairstylists, estheticians, and massage therapists.
• Build relationships with customers and handle customer complaints.
• Train and evaluate front desk associates.

Urbana-Champaign, Illinois Area

• An Assistant Manager of retail services focuses on sales and customer service. In my year at NY&C, I coordinated floor moves, helped with inventory and loss prevention, and restocking. At the end of my retail career, I.
• Provide and maintain exceptional customer service through education and training.
• Complete company directed tasks in a timely manner.
• Ensure all paperwork is complete and correct.
• Drive sales while continuously building the brand.
• Motivate, educate, train, and develop associates on products and procedures.

Urbana-Champaign, Illinois Area

• During my time with The Limited, I was proactive in sales and inventory. During this time I was recruited by my next opportunity, being a lateral move, to NY&C.
• Motivate, educate, train, and develop associates on products and procedures.
• Promote customer service standards and customer awareness.
• Ensure all paperwork is completed accurately and in a timely manner.
• Support Store Manager and Co-Manager in operating an efficiently ran store.
• Drive sales and provide an excellent customer experience.