Miranda Cotto Email and Phone Number

Managing accounts for customers calls pertaining to billing, setting up new accounts, or troubleshooting. Attention to detail to resolve customers troubleshooting or billing issues. Building customers loyalty and keeping a positive customer experience. Using time management to keep call volume at a minimum.

Assisting clients with locating a physician that best suits their needs. Maintaining not only time management skills but interpersonal skills while handling high call volume. Maintaining focus for the customer and building confidence and reassurance with the clients. Utilizing active listening skills to better assist clients with their individual needs.

Maintaining a safe workplace. Assisted filling orders and making sure orders were placed in their correct location. Worked with team members to ensure daily goals were met and complete. Experience with PIT equipment and certified. Exercised working independently and self-motivated work goals for completion of daily tasks.

Maintaining a safe workplace. Assisted filling orders and making sure orders were placed in their correct location. Worked with team members to ensure daily goals were met and complete. Experience with PIT equipment and certified. Exercised working independently and self-motivated work goals for completion of daily tasks.