Miranda Crow, Phr Email and Phone Number

INCEED is a consulting, and direct placement firm focused on helping our clients identify and hire technical talent, business professionals, and accounting and finance professionals. We serve clients in several markets and currently have a physical presence in Tulsa, Denver, Oklahoma City, Raleigh, Houston, and Kansas City! We value strong relationships and are committed to serving anyone in need of our services.Call us. You will indeed succeed. inceed.

• Consults with managers to understand staffing needs; creates and posts internal and external postings.• Collects resumes; conducts pre-interview calls; schedules and conducts group interviews.• Schedules pre-employment drug and alcohol tests; administers the pre-employment background check.• Prepares reports and analyses on recruiting and hiring activities; assists manager with workforce planning analyses.• Liaises with various agencies, businesses, and professional organizations related to recruiting for a variety of employee populations.• Conducts new hire orientations.• Collect and track all employee new hires, terminations, address changes, other election changes and updates employee files both online and personnel files.• Update and maintain ADP database to include payroll changes, time and attendance and records of personnel transactions i.e. hires, promotions, transfers, and terminations.• First point of contact for employees, supervisors and managers who have questions concerning benefits and payroll related issues.• Wellness Champion for the UPCO facility.• Leave administration – FMLA, STD, LTD.• Handles Workers Compensation claims by working with WC vendor and various Dr’s.• Responsible for providing guidance to field and department managers on human resources practices.• Ensure compliance with established policies and procedures.• Train managers and identified administration staff on company policy and procedures related to the state and federal leave regulations, the new hire process including I-9/e-Verify, Workers Compensation, retention policies and benefits.• Keep abreast of employment laws and make recommendations for change as necessary.• Prepare and present employee communication materials as necessary.

• Supervising of the Human Resources Administration Department including the front desk and the employee file room staff.• Responsible for providing guidance to field and department managers on human resources practices.• Ensure compliance with established policies and procedures.• Train managers and identified administration staff on company policy and procedures related to the state and federal leave regulations, the new hire process including I-9/e-Verify, Workers Compensation, Safety procedures, retention policies and benefits.• Keep abreast of employment laws and make recommendations for change as necessary.• Prepare and present employee communication materials as necessary.• Assists with acquisition projects including interviewing franchisee employees for possible transfer of employment to corporate locations.• Manages the new hire process to maintain consistency for all locations.• Screen job applicants to ensure compliance with organizations minimum hiring requirements including background checks, motor vehicle reports, and drug screening.• Administrator of the drug testing process including pre-employment, random, and post-accident testing.• Responsible for maintaining compliance of I-9’s and e-Verify for all new hires and current employees.• Research and prepare all unemployment claims while meeting strict deadlines.• Manage various vendors including, performance issues, negotiate pricing, billing procedures, etc.

• Primary point of contact for BOKF’s consumer banking customers.• Retaining and expanding customer relationships through telephone contacts.• Sales and conflict resolution in the form of handling up to 3,000 customers inquires and issues per month requiring knowledge of different bank products sets, pricing structures and services offered.