The General Manager will oversee all studio functionality from sales to studio operations. RESPONSIBILITIES:Lead generation including Grass Roots Marketing and networking Implement sales process to schedule prospects into introductory classesMembership and retail sales Manage staff schedule Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts Supervise Sales Representatives Proficiency in gym management software and POS to include revenue reports, attendance reports, etc. Independently make decisions related to high level customer service Collect out-standing dues Maintain cleanliness and organization of the studio Enforce studio policies and procedures Ensure all forms, administrative supplies, and studio literature is stocked and visible Schedule and participate in networking/community events and studio promotions Strategically manage marketing campaigns to generate leads for the studio Any other duties as assigned

Studio sales lead and assistant to the general manager

1. Registers all new and established outpatients upon arrival, verifying, collecting, and updating required information where needed. Is held accountable for collecting and data-entering information with high degree of accuracy. 2. Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames. 3. Successfully navigate Meditech to determine and enter appropriate accounts for maximum financial reimbursement by 3rd party insurance carriers. 4. Collect and process patient payments and co-payments in accordance with established cash handling procedures and Lahey Clinic guidelines. 5. Verifies insurance coverage using Point of Service (POS) device, batch technology, or direct input from patient. In the absence of insurance coverage set up as "self pay" in Meditech; advise patient of self-pay guidelines, and obtains signed waivers for inactive insurance coverage and/or no referral status. 6. Administers MSP Survey to all Medicare patients, in accordance with Medicare and Lahey Clinic guidelines. 7. Identifies all visits associated with Worker's Compensation or a Motor Vehicle Accident (MVA) for more timely and accurate billing. 8. Triage's all appointments to appropriate resource. 9. Escalates questions/issues to appropriate resources in order to facilitate access and patient/provider satisfaction.

My responsibilities include; opening and closing procedures of the store, attending tocustomers and all their needs, Moving and Delivery of furniture, Sales and money handling,communication between dealers and our office, and office administration.

Exercised the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of the patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. Handling time sensitive documents, and working one on one with multiple medical professionals to issue top notch care of a panel of 10,000+ patients. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Experience in a high volume customer service related position. Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask required.

1. Registers all new and established outpatients upon arrival, verifying, collecting, and updating required information where needed. Is held accountable for collecting and data-entering information with high degree of accuracy. 2. Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames. 3. Successfully navigate Meditech to determine and enter appropriate accounts for maximum financial reimbursement by 3rd party insurance carriers. 4. Collect and process patient payments and co-payments in accordance with established cash handling procedures and Lahey Clinic guidelines. 5. Verifies insurance coverage using Point of Service (POS) device, batch technology, or direct input from patient. In the absence of insurance coverage set up as "self pay" in Meditech; advise patient of self-pay guidelines, and obtains signed waivers for inactive insurance coverage and/or no referral status. 6. Administers MSP Survey to all Medicare patients, in accordance with Medicare and Lahey Clinic guidelines. 7. Identifies all visits associated with Worker's Compensation or a Motor Vehicle Accident (MVA) for more timely and accurate billing. 8. Triage's all appointments to appropriate resource. 9. Escalates questions/issues to appropriate resources in order to facilitate access and patient/provider satisfaction.