Miranda Hampton Email & Phone Number

Baltimore, Maryland Area

Baltimore, Maryland Area

•Lead a team of over 150 associates to sort an average of 40,000 packages per shift•Review volume forecasts and determine productivity requirements to meet daily building objectives•Identify common barriers that associates are having with processes and address them at daily start-up meetings•Track productivity of direct reports and give performance feedback on a daily basis•Motivated associates to improve their job performance by creating an associate recognition program for BWI5

Blacksburg, Virginia

•Evaluated background checks and driver’s license checks for new employees •Improved resume skills of Veteran applicants by offering resume workshops through the Virginia Tech Vet to Vet Program•Audited the hiring decision for open positions to ensure that each hiring process was fair and in compliance with all standards

Blacksburg, Va

•Researched job fairs and assisted with job fair preparations•Screened resumes to assist with the identification of qualified candidates •Expanded outreach list by 60% to promote jobs at Virginia Tech

Portsmouth, Va

Demonstrated customer service skills while answering multiple phone lines, taking messages, and scheduling client's appointments. Organized files and prepared documents to be sent to the courts and to clients.