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Experienced Strategy and Activation Lead with a demonstrated history of working in the programmatic industry. Skilled in Microsoft Word, Project Management, Customer Service and SQL. Strong information technology professional with a Bachelor of Science (BS) focused in Business - Marketing Option from California State University-Channel Islands.
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Platform AnalystThe Trade DeskAustin, Tx, Us -
Activation And Strategy LeadKerv Interactive Jun 2023 - PresentAustin, Texas, UsLead a team of 10 campaign managers to ensure campaigns hit benchmarks and client goals.Troubleshoot line items in the Beeswax platform to unblock up to $100,000 in spend and increaseperformance.Assist with client communications via email and meetings to set expectations, kick off upcomingcampaigns, and resolve concerns.Complete monthly billing to assist finance with end of month invoicing.QA end of campaign decks and assist campaign managers in crafting the story for the client’scampaign performance.Improved daily tracking processes to closely monitor campaigns performance.Assign campaigns to balance workload among the team members and maximize client time. -
Platform AnalystThe Trade Desk Jul 2019 - Mar 2023Ventura, Ca, UsWorking with Software Engineers and Product Managers daily to expose and resolve critical bugs in the TTD platform as well as determining urgency and prioritization, resulting in faster turn arounds, quick hotfixes, and an overall better product.Extensive research on the mechanics, infrastructure, and nuances of new & old products within the TTD platform. Leading several Global Services projects.Overseeing and coordinating with various business units, such as Account Managers & Traders, to map out timelines, costing, and process logistics for several migrations, audits, bulk UI & API updates and edits.Lead regional trainings and onboarding for new team members on application support processes.Continuously generating thorough application support and product documentation in Confluence.
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Platform CoordinatorThe Trade Desk Sep 2018 - Jul 2019Ventura, Ca, Us
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Business Services CoordinatorThe Trade Desk Sep 2017 - Sep 2018Ventura, Ca, UsTroubleshooting digital campaigns and private contracts for global brands to ensure customer satisfaction on the Trade Desk’s SAAS platformPerforming Level 1 Support Analyst tasks such as, surface data segments, audit logs, custom IP segments, platform logins and pixel fire reportsCreating custom reports for account managers and other teams to upsell productsDaily Implementation of discrepancy reports for all major supply vendors including, Google, Yahoo, Appnexus, Rubicon and TripleLiftReviewing data rate agreements for Sarbanes-Oxley compliance
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Technical Support Analyst InternThe Trade Desk Jun 2017 - Sep 2017Ventura, Ca, Us
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Student Assistant / Peer MentorCalifornia State University-Channel Islands Oct 2015 - May 2017Camarillo, Ca, UsManage all Student Support Services social media sites and execute social media contest, including Facebook and Instagram.Handle administrative duties such as answering phone calls, making copies and maintaining confidential files. Planned a summer bridge program for students in the Student Support Services program.Assist with event planning and preparation, including planning activities for students, set-up and take-down, reservation confirmations, and create flyers for events and announcements. -
Third KeySkagen Aug 2014 - Mar 2015Execute closing and opening procedures, preparing end of day paperwork, closing and opening registers.Supply ordering and made deposits on behalf of the store.Merchandise new product in order to highlight new product and maximize sales.Supervised and coached sales associates on daily and weekly productivity, and trained new associates.
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Sales AssociateMarks Hallmark May 2014 - Aug 2014 -
Sales AssociateVictoria'S Secret May 2014 - Aug 2014Columbus, Ohio, Us -
Closing SupervisorMarks Hallmark Aug 2012 - Aug 2013Supervise projects such as, setting card and merchandise displays, checking in new product, and store upkeep.Processed returns, exchanges, and end of day paperwork.Count out registers and prepare deposits after store closing. Addressed customer service needs such as customer requests and complaints.
Miranda Jordan Skills
Miranda Jordan Education Details
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California State University Channel IslandsBusiness - Marketing Option -
Harvard Business School OnlineOther; Certificate In Management Essentials
Frequently Asked Questions about Miranda Jordan
What company does Miranda Jordan work for?
Miranda Jordan works for The Trade Desk
What is Miranda Jordan's role at the current company?
Miranda Jordan's current role is Platform Analyst.
What is Miranda Jordan's email address?
Miranda Jordan's email address is mi****@****uci.edu
What is Miranda Jordan's direct phone number?
Miranda Jordan's direct phone number is +191667*****
What schools did Miranda Jordan attend?
Miranda Jordan attended California State University Channel Islands, Harvard Business School Online.
What skills is Miranda Jordan known for?
Miranda Jordan has skills like Customer Service, Management, Public Speaking, Project Management, Microsoft Office, Microsoft Word, Powerpoint, Sales, Social Media Marketing, Facebook, Data Entry, Merchandising.
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