Miranda Meade Email & Phone Number

Mundelein, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

Identify bugs, create and groom stories, and generate bug reports for several different teams, often juggling several stories at a time with various teams.• Advise acquisition and design teams on areas of friction in the user flow, recommend solutions and offer insight on the usability of new designs and features.• Integrate external businesses with Clearcover's Quote API, and identify and resolve any integration issues before approving them for launch.• Monitor partner requests for errors or missing information, then coordinate with various teams to resolve the issues.• Automate manual processes, in one case reducing an hours-long, labor-intensive process to a 5- minute, mostly automated process.

• Developed a user research project for a gender- and minority-inclusive STEM curriculum for middle school students, which focused on a user-centered engineering design cycle for building social robots.• Conducted user interviews and recorded behavioral observations both in-person and via telepresencerobot in Sitka, Alaska.• Identified a major shortcoming in the user experience with the program and presented a solution tothe team, which resulted in a significant change to the program structure.

Bloomington, Indiana

Bloomington, Indiana