Miranda Middleton Email & Phone Number

Full time advocate for my son Charlie. He was born with a rare genetic disorder called Williams Syndrome. It took us a year to get a diagnosis, but I never stopped asking questions and got him involved with early intervention before a diagnosis. My goal is to share my son’s journey while also spreading awareness. With more awareness comes more research and hopefully other parents won’t go without answers for as long as we did.

Reading, Pennsylvania Area

Pottstown, Pennsylvania

I started working here through a staffing agency and was hired full-time in May 2016. I was given the first full-time TSS position at the Pottstown site.

265 E. Lehigh Avenue Philadelphia, Pa 19125

Assisted Clinical Support Staff in their duties and responsibilities. These included tasks such as scheduling and rescheduling appointments, making vouchers for these appointments, communicating with clients and their families, writing letters of verification of services, filling out prior-authorizations for medications, medication research, blended case management referrals and reviews, behavioral health rehabilitation services referrals and reviews, etc.

Collegeville, Pennsylvania

I answered phones and booked appointments. By using my time management skills, I was able to finish scheduled clients and walk-in clients on time. I also assisted groomers when problems arose. I also used interpersonal skills to answer customer questions and handle complaints.

Wyomissing, Pennsylvania

While at Heartland, my duties included auditing patient and other volunteer files. Every Wednesday I would sit in on Interdisciplinary Team (IDT) Meetings which consisted of all the different doctors, nurses, and other staff whom made up the patients' treatment team. Other tasks I fulfilled included faxing paperwork, entering data into the computer using Microsoft Office Software, and making copies of whatever forms were needed that day.

Bachelor Of Arts (B.A.), Applied Psychology

Activities and Societies: Psi Chi Honors Society, Blue and White Alumni Association

Psychology