Highly organized and detail-oriented Operations Manager with knowledge in all social media platforms, Google Workspace, and Microsoft Office. Proven record of increasing brand awareness, as well as aiding in the 195% sales increase within Sweetums Wipes' first 2 years of operation. Successfully expanded Sweetums Wipes from its single DTC website to local boutiques, multiple online DTC companies, and chain retailers.
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Operations ManagerSweetums Wipes Jul 2021 - PresentCarlsbad, California, United States• Manage Shopify Plus, Amazon Seller Central, Walmart Seller Central, and other sales channels daily • Coordinate logistics of shipping and receiving through Shopify Plus, Amazon Seller Central, and SPS Commerce EDI program• Serve as point-of-contact whenever CEO is not available• Correlate marketing campaigns with sales and analyze most successful platforms• Maintain the company office and warehouse daily for maximum efficiency • Brainstorm new projects involving SEO, PPC… Show more • Manage Shopify Plus, Amazon Seller Central, Walmart Seller Central, and other sales channels daily • Coordinate logistics of shipping and receiving through Shopify Plus, Amazon Seller Central, and SPS Commerce EDI program• Serve as point-of-contact whenever CEO is not available• Correlate marketing campaigns with sales and analyze most successful platforms• Maintain the company office and warehouse daily for maximum efficiency • Brainstorm new projects involving SEO, PPC, influencer marketing and paid media advertising with CEO and CMO for maximum ROI• Track and manage data through various applications to optimize profit margins• Attend weekly meetings with partner companies to discuss ad content and marketing strategies• Manage whole office staff and delegate tasks to maximize optimum efficiency • Conduct monthly warehouse inventory count and input information into company’s inventory calculator to determine current stock timeline and estimate when to reorder items • Oversee customer service and resolve any extreme customer conflict• Assist with email campaign creation and management through Klaviyo Show less -
Shift LeadSock District Jun 2017 - Jun 2021Carlsbad• Conducted weekly inventory counts and forwarded report to store owner • Handled bank register and safe register • Designed and implemented strategic merchandising to increase sales by a minimum of 10% • Aided in creating content for Instagram to increase brand awareness• Tracked Instagram analytics to increase overall insights • Addressed and resolved any customer complaints • Organized and maintained back of house for optimized space
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Italian Spotlight Strategic Partnership CoordinatorNewport Beach Film Festival Jan 2019 - Dec 2019Newport Beach, California• Researched most efficient and effective sponsors for event • Maintained outstanding relationships with sponsors for duration before the festival • Oversaw details for respective spotlight on night of event • Collaborated with team members to create effective marketing campaigns for Instagram, Facebook and Twitter • Generated multiple documents like expense reports, contracts, and press releases• Organized data such as sponsor profiles, expense reports, contracts… Show more • Researched most efficient and effective sponsors for event • Maintained outstanding relationships with sponsors for duration before the festival • Oversaw details for respective spotlight on night of event • Collaborated with team members to create effective marketing campaigns for Instagram, Facebook and Twitter • Generated multiple documents like expense reports, contracts, and press releases• Organized data such as sponsor profiles, expense reports, contracts, and weekly update pages to report to company CEO Show less -
Shift LeadMenchie'S Frozen Yogurt Jun 2017 - Oct 2018Carlsbad• Provided excellent customer service• Handled bank register and safe register • Completed weekly inventory and managed weekly shipments • Maintained a clean and presentable front and back of house • Managed team members duties
Miranda Ortega Education Details
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Communication And Media Studies -
Carlsbad High SchoolHigh School Diploma
Frequently Asked Questions about Miranda Ortega
What company does Miranda Ortega work for?
Miranda Ortega works for Sweetums Wipes
What is Miranda Ortega's role at the current company?
Miranda Ortega's current role is Operations Manager at Sweetums Wipes.
What schools did Miranda Ortega attend?
Miranda Ortega attended California State University-Fullerton, Carlsbad High School.
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