Miranda Schroeder Email & Phone Number

Kalamazoo, Michigan, United States

Hickory Corners, Michigan, United States

• Developed and improved the department by implementing a clear sales system, creating digital pipeline tracking, redesigning department policies and procedures, and planning strategic partnerships.• Manage 153+ accounts at an average size of $10,642 and largest account size at $94,765.• Owned the entire sales cycle from lead, presenting, quoting, negotiating contracts, and closing new accounts.• Grew business from $486,585k in 2021 to $1,213,498k in 2024.• Achieved 124% to quota, 2023.• Already achieved 105% of quota for 2024.• Achieved highest retreat sales record two years in a row by $101,537. • Responsible for an average of 14 proposal calls a week and 75 emails a week.• Prepare board reports.• Perform a yearly financial analysis and set new product prices. • Reclassification Coordinator: Governed entire IRS status reclassification project, collaborated with Executive Director and Lawyer team, collected and organized large amounts of data, processed requirements, and managed information presentation.• Elected Head of Event Committee: organized and planned 12+ events for staff to increase morale, engagement, and connection.

Hickory Corners, Michigan, United States

• Planned and executed over 150 events for retreat leaders. • Responsible for training front desk staff.• Developed a group communication tracking system that made planning more efficient. • Responsible for tracking conference bookings and cancellations. • Assisted Guest Service Manager and Executive Director.• Tracked contracts and schedules. • Managed Covid-19 cancellations and rebookings.

Marshall, Michigan, United States

• Managed efficiency of restaurant function for front of house.• Trained 15 employees. • Satisfied guest needs. • Supervised finances: daily cash balancing, tip checkouts, and deposits.

Portage, Michigan, United States

• Trained 23 certified trainers. • Managed customer satisfaction by overseeing operations and handling customer complaints.• Generated financial reports.• Scheduled 75+ employees while supervising shifts and projects.• Ensured health and safety regulations. • Placed purchase orders and managed inventory.

Canyon Village, Wyoming, United States

• Created adventures, trip itineraries, guided hiking maps, and promoted park features.• Sold guided tours and park amenities. • Educated guests on the wildlife of the National Park. • Built strong communication with tour guides to ensure customer satisfaction standards were met.

Bachelor'S Degree, Interdisciplinary Studies: Physical Science, Behavior Science, And Religion

Certificate, Bible/Biblical Studies

Associate Of Science - As, Applied Science