-Reviews prescriptions for adverse events and errors, and subsequently reports any findings Accurately enters activities and information into the clinical database, maintaining data integrity -Updates patient records in compliance with program specifications-Prepares contracts for nurses and physicians-Dispatch letters and emails to support program reporting-Efficiently utilizes the Patient Plus program to input data from prescriptions and enrollment forms for the drug Dupixent

-Developed and implemented a new referral training workflow, including the creation of materials and standard processes-Audited the process and work of referral coordinators, providing resolutions and suggestions for improvement- Trained new referral team members on company workflows to ensure accurate task completion-Ensured timely and effective ongoing training for the referral department, leading to exceptional outcomes Conducted training on Epic, Canopy systems and HR procedures… Show more -Developed and implemented a new referral training workflow, including the creation of materials and standard processes-Audited the process and work of referral coordinators, providing resolutions and suggestions for improvement- Trained new referral team members on company workflows to ensure accurate task completion-Ensured timely and effective ongoing training for the referral department, leading to exceptional outcomes Conducted training on Epic, Canopy systems and HR procedures through UCC Skills OP classes. -Collaborated with other trainers to update and create training materials, enhancing the new hire training experience Show less

-Assisted with patient scheduling and care coordination, facilitating referrals using the Epic system -Completed patient referrals, coordinating with referring and receiving practices/departments-Obtained authorizations and reviewed benefit coverage to ensure adequate patient care-Confirmed appointments within appropriate timeframes and followed up on referrals and patient inquiries

I was responsible for coordinating client reports, emailing,conducting surveys, coordinating events and creating web content.I had the experience of interviewing several local professionals and I created the blogs and videos that were posted on the company website. I was responsible for Eye Level's Instagram, Facebook and Twitter accounts.

I created professional documents using the Adobe InDesign CC program. I drafted and edited business contracts. I also maintained all social media including Facebook, Instagram and Twitter.I had the responsibility of writing daily blogs, insiders and post on social media. Edited videos and images using Photoshop. Incorporated business photos and events on website. Maintained website and posted all content onto the webpage.