Miranda Wall Email & Phone Number

Orlando, Fl, Us

Pinellas Park, Florida, United States

• Managed the multi-line phone system in the Access Center andresponded to calls appropriately from NSPL 988 and supportedcrisis lines, behavioral health lines, and standard business lines.• Worked collaboratively with a team in the admissions departmentfor the receiving Baker Act facility of the county.• Leveraged knowledge of various software platforms to optimizethe management of patient information.• Provided crisis intervention services during emergencies,deescalating situations and connecting individuals withappropriate resources for ongoing support.• Managed high-stress calls effectively, utilizing active listening andproblem-solving skills.• Supported the admissions team by taking clients' vitals,performing body examinations, collecting insurance information,verifying eligibility and completing pre-authorizations

Seffner, Florida, United States

Tampa, Florida, United States

• Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines.• Worked closely with new hires, answering questions and addressing various concerns during onboarding process.• Utilized software such as Excel, Salesforce, Dragonspine, and 19 Advantage.• Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Tampa, Florida, United States

• Supervised and participated in various recreation programs and activities with juvenile residents to stimulate interest in and cooperation with various social and education programs.• Teached and supervised in various daily living activities with juvenile residents to stimulate interest in and train skills needed for independent living.• Provided advice to individual juvenile residents on personal problems they encounter while in the facility such as peer pressure, adapting to the surroundings, and so forth by presenting a positive role model and using common sense to relieve tension and prevent additional problems.• Kept continual track of the number of juvenile residents under direct supervision through periodic head counts and reports all movements of juvenile residents in areas both inside and outside the facility.• Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.•Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.

Los Angeles, California, United States

Redding, California, United States

Redding, California, United States

Redding, California, United States

Redding, California, United States

Bachelor'S Degree, Sociology

Associate'S Degree, Sociology