“Championing Business Process Success by Commanding PR Change Management Initiatives"Spearheading efficiency and productivity for several cross-departmental objectives, I have learned the importance of the minute aspects of diverse projects I have led in the past. Leading as a Finance Director has contributed to my growth not only as an employee but as a person. I am able to steer the success of operations through continuous improvement initiatives throughout my 10+ years of tenure in diverse roles.Through my inimitable desire to ensure sales and marketing objective success, I have advocated for maximum process improvement to mobilize functions outside of my scope of work throughout tenure, having applied fast-paced problem-solving skills in multiple instances.As a Management Professional, I demonstrate my superior program monitoring and execution skills when I:☑ Recruited, onboarded, and supervised a team to grow by 40% annually.☑ Executed multifaceted agent support through knowledge transfer sessions for a team of 45+ agents.☑ Served as the executive liaison for 10+ WestJet Revenue & Product teams to maximize sales potential.☑ Was recognized for conceptualizing and maintaining a database which housed 30,000+ contacts and potential leads.My passion for this industry emanates from my experiences in observing the value that it brings to society, thus pushing me to realize that each and every issue mitigated is able to influence the long-term success of the company.As an extraordinary team player, I am able to steer the coordination of multiple diverse departments as the executive key point person. Serving for client-facing operations as well as back-office administration has taught me to execute tasks with a mindset that encompasses all parties involved.If you're in need of a professional with a longstanding background in quality assurance, process improvement, and extensive business management experience, then we should definitely connect!Feel free to message me here on the platform or via e-mail at mirandaherczeg@gmail.com.Expertise: Customer Service Management | Public Communications | Marketing Operations | Cross-Functional Leadership | Teamwork | Adaptability | Conflict Resolution | Project Management | Report Development"As we look ahead into the next century, leaders will be those who empower others."- Bill Gates