Miranda Simon Email & Phone Number

United States

Bloomfield Hills, Michigan, United States

Organized daily office operations such as prioritizing patient interactions, scheduling therapists and directing technicians to ensure efficient workflows in a fast-paced environment. Processed patient records, inventory, and clinic protocols with precision and confidentiality, following HIPAA guidelines.Prepared, mailed and monitored monthly statements for 60+ patients, while posting payments from 5+ insurance companies on an ongoing basis. Tracked Plan of Care documentation meticulously… Show more Organized daily office operations such as prioritizing patient interactions, scheduling therapists and directing technicians to ensure efficient workflows in a fast-paced environment. Processed patient records, inventory, and clinic protocols with precision and confidentiality, following HIPAA guidelines.Prepared, mailed and monitored monthly statements for 60+ patients, while posting payments from 5+ insurance companies on an ongoing basis. Tracked Plan of Care documentation meticulously to stay in compliance with insurance guidelines, proactively communicating with medical offices to secure their return within a 10-day window after faxing. Spearheaded hiring process for 10+ technicians from job posting through interviews to ensure fit for the positions. Created website content, social media posts and marketing tools for reactivation campaigns. Show less

Bloomfield Hills, Michigan, United States

Developed a structured training program for incoming technicians, guiding them through clinic best practices. Maximized productivity by identifying gaps in schedule and optimizing technician shifts, resulting in 10% quicker turnover of patient appointments. Delegated responsibilities to technicians such as the filing of medical records and conducting quality assurance checks, establishing effective organization of patient information. Handled unexpected changes in patient needs and therapy… Show more Developed a structured training program for incoming technicians, guiding them through clinic best practices. Maximized productivity by identifying gaps in schedule and optimizing technician shifts, resulting in 10% quicker turnover of patient appointments. Delegated responsibilities to technicians such as the filing of medical records and conducting quality assurance checks, establishing effective organization of patient information. Handled unexpected changes in patient needs and therapy requirements, showcasing adaptability and quick problem-solving skills to maintain efficient workflows within the clinic. Show less

Rochester, Michigan, United States

Coordinated, directed and inspected student cleaning of facilities to meet strict deadlines. Trained 10 new student employees to establish smooth transition into roles and consistent work. Mentored staff by fostering a collaborative environment promoting improvement and teamwork. Evaluated supply needs and distributed between buildings.