Miranda Ta Email and Phone Number

As the Operations Administrator, a key part of my role is bringing to life The Forum's deeply impactful programs through supporting The Forum’s internal functions, from managing systems and processes, to Team spirit support, to data tracking and impact measurement. In my role, I work to ensure the ship has smooth sailings as we race ahead to impact thousands of women entrepreneurs a year across Canada and leave no woman behind.

Assists in organization of an event from ideation to execution - consultation, budgeting, logistics and scheduling, day-of coordination, guest planning.Acts as a liaison between client and vendors on all event-related matters.

Marketing:Maintain, manage and update five websites (fairmont.com/pacificrim, giovanecafe.com, lobbyloungerawbar.com, botanistrestaurant.com, pacificrimlife.com) Co-develop marketing strategies for special offers Design digital and print ads for outlets such as Western Living Magazine, Wedluxe, Real Weddings, Vancouver Magazine, CWT, CHLOE, Daily Hive and more) Design collateral for the hotel and food + beverage outlets (elevator posters, technology guides, menus, all communication pieces in guestrooms, signage)Plan, manage and produce photo and video shootsCoordinate post mortem meetings and complete reports post eventBook and secure venue space onsite for all Marketing/PR eventsConduct market research (hospitality trends)Coordinate and manage special events at the hotel (fashion shows and art unveils, Apprenticeship Dinner) leading up to the event and day-of coordinationPublic Relations:Respond to all TripAdvisor reviews on behalf of Fairmont Pacific Rim’s Hotel ManagerMonitor Cision for any media coverage on the hotel and log all media clippingsCoordinate VIP welcome amenities for media guestsCoordinate dining and spa reservations for visiting media guestsDesign personalized itineraries for media guests Host media press trip groups Log and track all media visits monthly and annuallyCreate presentations to share key wins at monthly spotlight colleague meetingSocial Media:Publish all drafted blog posts on all three food + beverage outlet websites (giovanecafe.com, lobbyloungerawbar.com, botanistrestaurant.com) and blog (pacificrimlife.com)Photograph spaces/items on property to share on social media channels Coordinate VIP welcome amenities for social media influencers attending events at the hotel Sales and Marketing Representative on the Direct Line CommitteeReport directly to Peter Finamore, Regional Vice President Pacific Northwest and General Manager, Fairmont Pacific Rim, with departmental projects or concerns

* Assist and coordinate for Sales Manager, Executive Meetings and Food & Beverage* Work heavily in Opera (Sales and Catering, Property Manager, and Sales Force Automation) to load client information, process and assign leads, and build business group blocks* Merge contracts for the Executive Meetings and Food & Beverage Manager – small groups up to a total of 60 rooms nights and all Food & Beverage Outlet bookings* Assign leads to appropriate Sales Managers and Directors based on market* Track and log all proposals in Sales & Catering* Receive lead inquiries and assist the client through planning of their events through to completion, including post-event billing cycle* Create and distribute Banquet Event Orders (BEO) on a daily basis for all Food & Beverage Outlets

* Operate and manage the Fairmont Gold Desk and Fairmont Gold Lounge.Fairmont Gold Desk*Generate F&B forecasts*Pre-Arrival emails to ensure guests’ preferences and requirements were arranged prior to arrival to ensure their stays are most comfortable with us using Opera Property ManagerFairmont Gold Lounge*Coordinate all culinary orders, set-up and tear down of breakfast buffet, afternoon snack and honour bar, evening canapés, and dessert buffet* Arrange custom orders for guests * Build and maintain relationships with regular Fairmont Gold guests as the lounge is their “home away from home” when they are in Vancouver often for business* Fairmont Gold representative on the Service Plus Committee

* Trained a team of 8+ on how to update, monitor, and complete reservations (Leisure, Corporate, F.I.T. and Tour markets) on Opera Property Manager and Opera Central Reservations System. This included coordinating multiple reservations (families/groups travelling together), multiple reservations per guest, arranging third party billing and direct billing* Created Fairmont Pacific Rim's first-ever training manual for Reservations Tasks* Trained new Reservations Supervisor on all of the above as well as commissions processing and reservations coordination for the hotel's Executive, Catering & Conference Services, and Sales and Marketing teams

* Monitored all bookings at Fairmont Pacific Rim, specifically Leisure Market bookings, to ensure each reservation was completed appropriately to guarantee each guest enjoyed a comfortable and memorable stay* Booked $50,000.00 worth of business in the first month of my role, $200,000.00 in my second month, and $400,000.00+ in my third month* Acted as Sell Web champion for Fairmont Pacific Rim. Sell Web is the system used by Fairmont's Global Reservations Centre agents in order to sell the property. Fairmont Pacific Rim scored 100% in the Corporate Audit under my supervision

* Set up, managed, and operated first and second year of Fairmont Pacific Rim's Festive Desk* Coordinated all holiday reservations for ORU Cuisine throughout the month of December, sold out Oru Restaurant on Christmas Eve, Christmas Day, and New Year's Eve, sold gift cards for Fairmont and Willow Stream Spa and sold out the Lobby Lounge NYE party

Giovane is the place to experience coffee utopia. To accompany your coffee we bake throughout the day – pastries, breads, cookies and cakes. Our baking is crave worthy and our cakes are sublime and charmingly boxed. In addition to seriously qualified coffee and baked goods, Giovane chefs offer an Italian-inspired menu, such as panini, pizza and soup. We have created a collection of locally made, one-of-a-kind retail items and gifts. In Giovane, you can shop artisanal Vancouver along our retail wall, coffee in hand and cake in waiting.Barista:Served up some of Vancouver's best coffee + craveworthy pastries, panini, and pizza! You would see me taking orders, making lattes, packaging our beautiful cakes, and catching up with our regular neighbours passing by!Social Media:Tweeted for @giovanecafe

The Young Women in Business [YWiB] network is a non-profit society for emerging female leaders in Western Canada. The network acts as the central forum to connect ambitious young women from a variety of careers, industries, and backgrounds. YWiB hosts a variety of events that provide our members with opportunities to develop relevant skills and knowledge, so that they have the insight, support, and capability to reach their fullest personal and professional potential.Event Manager:Coordinated and organized monthly events for members, responsible for securing venues, setting and maintaining budgets, designing and purchasing decorations, providing refreshments, and securing guest speakers

We are the Kababayan - Filipino Students Association of UBC. We aim to serve our members by focusing on four main objectives - cultural, social, community, and academics. Our goal is to create a sense of unity and belonging for those interested in the Filipino Culture, and by doing so, forming connections within the Filipino and UBC community. We strive to promote awareness and enrichment of Filipino Culture, tradition, heritage, and explore the Filipino - Canadian identity.Social Director:Celebrated the Filipino culture by hosting monthly events which fostered the growth of the Filipino community at UBC. Hosted a sold-out two-day concert featuring YouTube star, Gabe Bondoc, in March 2010. Audience size per show: 150 people seated. Lead a team of 20 volunteers. One of the most challenging and fulfilling experiences to date.

Staff supervision, labour management, inventory and cost control, cash handling and control, customer care, store cleanliness and maintenance, training new partners. Food Safe Level 1 certified.

The truest sense of Plenty has always been in wanting fashion to capture individuality. Since its inception in 1989, Plenty's unique fashion philosophy has repeatedly set a precedent among urban, trend-conscious men and women living in Vancouver. Regarded as one of the most desirable destination shops in the Lower Mainland, Plenty has still managed to retain its specialty boutique sensibilities, despite its rapid expansion.Keyholder:Staff supervision, assistance staff training, cash handling and control, cost and inventory control, merchandise markdowns, customer care, merchandising, maintaining overall cleanliness and image of store, banking, paperwork.

Weekly sessions with Filipino youth at Sir Charles Tupper Secondary School. Engaging and participating in workshops and activities to assist new immigrant Filipino students, especially, in settling into Canada.