Miranda Todd Email and Phone Number

Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Serves as an advocate of selling techniques by establishing good communication and assisting in the buying decision-making process by offering products and services to meet customer needs.Facilitates interactions with customers in a way that promotes the culture, value, and missions of Starbucks.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Duties include providing emotional support, scheduling doctor appointments, administering medication and assisting with personal hygiene. Coordinate in-home care, provide transportation and manage household purchases and prescriptions.

Served as primary point of contact for client booking and transmission requests. Led team through live event situations. Handled satellite and fiber feeds for clients. • Ensured adherence to operational procedures by reviewing accuracy of requests and correcting errors. • Addressed customer concerns and technical difficulties by collaborating with vendors in booking alternate lines within requested timeframe, resulting in requests being fulfilled with no extra cost.• Managed last-minute order requests for clients, conforming to timeline by prioritizing scheduled events. • Provided cost-effective measures by connecting to other departments in recommending booking alternatives, reducing client spending.• Identified quality issues during testing for live event, including collaborating with primary point of contact in trouble-shooting and correcting mechanical problems, ensuring clean delivery of live broadcasts. • Trained new staff on departmental topics, including maintaining client relationships, creating booking requests, and qualifying vendor booking orders within specified guidelines, contributing to goal of exceeding client expectations.Web Stream Operator Oversaw technical direction for live web stream shows. Provided timeline prior to show start and made switch from graphic slate to live web stream. • Handled high-pressure, live situations and communicated with director on status of web stream. • Qualified content of programming, meeting broadcast standards.

Coordinated and reconciled customer requests. Oversaw client scheduling communication.• Communicated with clients on a daily basis, ensuring orders were completed within targeted timeline. • Clarified order specifications, ensuring product quality. • Adjusted work schedule, resulting in fulfillment of urgent requests and uninterrupted production flow of daily work output. • Fulfilled orders efficiently and in less than quoted timeframe, resulting in cost saving for company departments.• Prioritized existing work orders and simultaneously fielded incoming affiliate requests, resulting in orders being completed with high quality and within timing guidelines.• Worked with the following tape formats and tape decks: 3/4”, HD Cam, HDCAM SR, DigiBeta, DVCam, Beta-SP, HD MiniDV, MiniDV, HD DVC pro, DVC Pro, DVD and VHS as well as knowledge of audio levels and video signals using waveform and vector scopes to ensure quality control standards.