Mira Subramanian Email & Phone Number

Seattle, Washington, United States

Current Project: Embeddable CS CopilotPast Projects: -Modern Admin: I worked on the Customer Service Admin Center CRM for the first 1.5 years at Microsoft, specifically in the voice sector where I implemented the Heavy Metal Migration tool for customers to use for phone number and related entity migration. In addition, I worked on other important voice features such as the caller ID offering for outbound calls, implemented ACS offerings in CSAC phone setup, and more.-Copilot For Service: I briefly worked on CFS, implementing the channels feature capability so users would be able to use specific 3p channels and embed the copilot for service in the 3p CRMs.

Redmond, Washington, United States

I completed my second internship at Microsoft as a Software Engineering intern. Within Microsoft’s Digital Transformation Products (DTP), I was an intern within the Dynamics 365 Product Group and worked with the Communities & Ideas team again. My main project for the 12-week internship was to work on implementing a “Follow” feature for the Communities site. This feature will let end users be able to follow ideas that matter to them, rather than taking immediate actions like voting or liking an idea. The first step was to create a design document to detail what steps would need to be taken to implement the feature. Then, I worked on creating an API and adding to already existing APIs. I had to learn C# to do this. After this, I started working on the UX changes that would need to be made. This included creating a follow button, placing it where it needed to be throughout the Communities site, and additional changes. I improved my React/JavaScript skills immensely during this period. Next, bug fixes needed to be made and many of these were found during my team’s bug bashes. After fixing the bugs, I had to make sure the quality of the feature would be ready for the release in October. To ensure quality, I created end to end automated tests as well as unit tests. Finally, I presented my feature at the DTP Intern Expo to various FTEs and interns. I learned so much through the entire dev cycle and grew a lot as a developer by implementing a full stack feature.

Redmond, Washington

I completed my first internship at Microsoft as an Explore intern. Within Microsoft’s Business Applications Group (BAG), I was an intern within the Dynamics 365 Product Group, and specifically worked with the Communities & Ideas team. My main project for the 12-week internship was to work on implementing a “My Content” feature for the Communities application. This feature will let end users be able to view content related to them in one place in the app. As an Explore Intern, my internship was divided into three roles to complete my project: PM, Design, and SWE. PM Role:-Held internal customer interviews to discuss wants and needs of the My Content feature-Researched applications with a similar feature to figure out what the feature is used for-Create a two-pager spec for the My Content feature outlining details in and out of scope. This was instrumental in figuring out what I would be able to accomplish within the scope of my internship. This was also important to articulate what and why I would need certain things to create the feature.Design Role:-Learned how to use Figma, a design prototyping tool to help me and the team visualize what the feature would look like in the communities app.-Used Figma to create a UX design of the My Content Feature. This greatly benefited me by giving me insight on what the feature would ideally look like after I actually started coding it.SWE Role:-Learned how to use React, JavaScript, and TypeScript. I had to learn these technologies & tools in order to code the feature and learn how the Communities app is already implemented.-Coded the basic implementation & unit tests of the feature. The result was the demo of the feature with basic functionality.

Shakopee, Minnesota

I developed my skills in Python, Visual Basic for Applications, Linux, Unix, and Excel.Functional Role - Hygienic Team:-The Hygienic team at Emerson is a new team incorporating products into the food, beverage, and life sciences sector-Collected data on Ingress Protection (IP) Testing for new Hygienic pressure transmitter products-Researched IP Testing for the Hygienic team's knowledge database for their team and other groups to utilizeFunctional Role - Wireless Team:-Taught myself Python & VBA for the team to utilize my skill set-Utilized Python to collect data from wireless transmitter devices in order to determine accuracy of device output-Created macros with VBA to visually present accuracy and connectivity of wireless transmitter devices-Displayed data for different team members to easily interpret on Excel through Python code

Eden Prairie, Minnesota

At MTS Systems, I assisted the electrical drafting team. Some of my tasks included:-RoHS effort-Lexington effort-Developed the framework for the electrical drafting sharepoint-Datasheet collection

Wyoming, Minnesota

I worked at Camp Ajawah in June for two weeks (overnight) in 2016 and 2017. I helped monitor and take care of kids ages 6-15. I also helped coordinate different activities like swimming, canoeing, arts and crafts, group games, and more. Additionally, I helped create a safe and clean environment at camp.

Bachelor Of Arts - Ba, Computer Science & Certificate In East Asian Studies With Emphasis On Chinese

Activities and Societies: Social Media Chair for WACM, Radio Host for WSUM, Run Club Member

Education record

Activities and Societies: Gold Cord Recipient (GPA 3.90 or higher/4.0 scale) AP Scholar with Honors National Honors Society, Key Club.