Business Administration Manager
CurrentAccounting and Financial Management: Proficiently manage the company's financial operations using Xero, including bookkeeping, financial reporting, and reconciliation. Ensure all financial transactions are accurately recorded and reported.Invoice Management: Oversee the entire invoicing process, from generation to payment collection. Work closely with clients and service providers to resolve any invoicing issues promptly and efficiently.Document Management: Handle all company documents, ensuring they are organized, securely stored, and easily accessible. Implement systems and processes to maintain compliance with industry regulations and standards.NDIS Client Management: Provide personalized support to NDIS participants, assisting them with plan management and ensuring they receive the services they need. Maintain strong relationships with clients to understand their requirements and deliver tailored solutions.Process Improvement: Continuously seek opportunities to streamline and improve administrative processes, leading to increased efficiency and productivity. Recently developed a more efficient invoicing system that reduced processing time by 20%.Client Communication: Act as a primary point of contact for clients, ensuring all inquiries and requests are handled promptly. Foster positive relationships with clients, resulting in increased client satisfaction and retention.Data Analysis and Reporting: Analyze client data to provide insights and reports that support decision-making processes. Regularly prepare detailed reports on financial performance and client service metrics.