Contact Center Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
Mircea Brebeanu Email & Phone Number
Co-Founder at Grow and Know
at
KRUK Romania
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Co-Founder at Grow and Know
Location
Bucharest Metropolitan Area, Romania, Romania
Company size
Who is Mircea Brebeanu? Overview
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Quick answer
Mircea Brebeanu is listed as Co-Founder at Grow and Know at KRUK Romania, a company with 349 employees, based in Bucharest Metropolitan Area, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Mircea Brebeanu.
Mircea Brebeanu previously worked as Contact Center Manager at Kruk Romania and Co-Founder at Grow And Know. Mircea Brebeanu holds Electrical And Electronics Engineering from Universitatea Transilvania Din Brașov.
Company email context
Email format at KRUK Romania
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KRUK Romania
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Profile bio
About Mircea Brebeanu
Mircea Brebeanu is a Co-Founder at Grow and Know at KRUK Romania. They possess expertise in customer service, management, customer retention, team leadership, team management and 11 more skills.
Listed skills include Customer Service, Management, Customer Retention, Team Leadership, and 12 others.
Current workplace
Mircea Brebeanu's current company
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12 roles
Mircea Brebeanu work experience
A career timeline built from the work history available for this profile.
Co-Founder
Current
Jan 2020 - Present
Head Of Operations
Jul 2019 - Nov 2021
Customer Experience Manager
Bergenbier S.A.
Nov 2017 - Jun 2019
Customer Experience Manager
Mar 2017 - Nov 2017
Project Manager Customer Experience
Dec 2016 - Feb 2017
Project Manager, Operational Readiness At Vodafone Romania
Jul 2015 - Nov 2016
Team Leader Retention High Value Customers For Consumer Market
- Urmareste zilnic activitatea personalului, asigura ca subordonaţii sai direcţi retin in proportie cat mai mare clientii care doresc sa rezilieze contractul si respecta standardele de calitate stabilite.
- Monitorizează activitatea zilnica a echipei sale conform planului si planificării stabilite; evaluează si raportează asupra stadiului de realizare a obiectivelor si asupra rezultatelor echipei, ia masuri pentru.
- Participa la recrutarea, selectarea si orientarea noilor angajaţi.
- Creaza o cultura si o echipa performanta prin setarea obiectivelor individuale de performanta
- Se asigura ca echipa este motivata si contribuie la cresterea indicatorilor de atasament al oamenilor din echipa fata de companie in relatie cu obiectivele stabilite (cunostinte, abilitaţi si atitudine).
May 2012 - Jul 2015
Team Leader, Retention For Consumer Market
- Urmareste zilnic activitatea personalului, asigura ca subordonaţii sai direcţi retin in proportie cat mai mare clientii care doresc sa rezilieze contractul si respecta standardele de calitate stabilite.
- Monitorizează activitatea zilnica a echipei sale conform planului si planificării stabilite; evaluează si raportează asupra stadiului de realizare a obiectivelor si asupra rezultatelor echipei, ia masuri pentru.
- Participa la recrutarea, selectarea si orientarea noilor angajaţi.
- Creaza o cultura si o echipa performanta prin setarea obiectivelor individuale de performanta
- Se asigura ca echipa este motivata si contribuie la cresterea indicatorilor de atasament al oamenilor din echipa fata de companie in relatie cu obiectivele stabilite (cunostinte, abilitaţi si atitudine).
Sep 2010 - May 2012
Team Leader, Customer Service
Vodafone Romania
- Urmareste zilnic activitatea personalului, asigura ca subordonaţii sai direcţi isi îndeplinesc toate obiectivele si respecta standardele de calitate stabilite.
- Organizează si distribuie resursele umane la locul de munca, aloca alte resurse (ex. calculatoare, aplicatii, monitoare, căşti, telefoane etc.) si monitorizează activitatea zilnica a echipei sale conform planului si.
- Participa la recrutarea, selectarea si orientarea noilor angajaţi.
- Se asigura ca echipa este motivata si contribuie la cresterea indicatorilor de atasament al oamenilor din echipa fata de companie in relatie cu obiectivele stabilite (cunostinte, abilitaţi si atitudine).
- Contribuie la planificarea, coordonarea, evaluarea si raportarea proiectelor sau activitatiilor specifice de department.
Nov 2009 - Sep 2010
Officer Assistant
- Asigurarea suportului pentru clientii interni
- Raportarea si monitorizarea zilnica a disfunctionalitatilor
- Mentinerea si imbunatatilrea indicatorilor de performanta ai departamentului
May 2007 - Nov 2009
Customer Service Representative
Vodafone Romania
- preluarea apelurilor telefonice si oferirea de suport clientilor
- raspunderea prompta a oricaror cereri sau intrebari ale clientilor cu privire la diferite aspecte ale serviciilor companiei, oferind informatii corecte, complete si intr-o maniera profesionala
- mentinerea unor relatii armonioase cu clientii si contribuirea la imbunatatirea acestor relatii
- identificarea problemelor clientilor si acordarea intregului sprijin pentru solutionarea acestora
May 2006 - May 2007
2 education records
Mircea Brebeanu education
Electrical And Electronics Engineering
Mathematics And Computer Science
"Nicolae Grigorescu" College
FAQ
Frequently asked questions about Mircea Brebeanu
Quick answers generated from the profile data available on this page.
What company does Mircea Brebeanu work for?
Mircea Brebeanu works for KRUK Romania.
What is Mircea Brebeanu's role at KRUK Romania?
Mircea Brebeanu is listed as Co-Founder at Grow and Know at KRUK Romania.
Where is Mircea Brebeanu based?
Mircea Brebeanu is based in Bucharest Metropolitan Area, Romania, Romania while working with KRUK Romania.
What companies has Mircea Brebeanu worked for?
Mircea Brebeanu has worked for Kruk Romania, Grow And Know, Igt Solutions, Bergenbier S.A., and Telekom Romania.
How can I contact Mircea Brebeanu?
You can use AeroLeads to view verified contact signals for Mircea Brebeanu at KRUK Romania, including work email, phone, and LinkedIn data when available.
What schools did Mircea Brebeanu attend?
Mircea Brebeanu holds Electrical And Electronics Engineering from Universitatea Transilvania Din Brașov.
What skills is Mircea Brebeanu known for?
Mircea Brebeanu is listed with skills including Customer Service, Management, Customer Retention, Team Leadership, Team Management, Customer Support, Performance Management, and Call Centers.
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