Mirco Stefanoni Email and Phone Number
Mirco Stefanoni work email
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Mirco Stefanoni personal email
I have always been fond of numbers and the way they affect people’s life.This passion made me develop the willingness of exploiting data to find the best performing strategies to send the right client the right message in the right moment. CRM, in a nutshell.I have matured the interest in marketing and CRM during my academic career. After having accomplished a Bachelor degree in “Economics and Management” in Trento, I completed my master studies in “Trade Marketing and Commercial Strategies” in Parma.Thanks to my working experience at Amilon, I could improve my skills in an innovative and dynamic environment, initially as a CRM specialist and analyst and then as Project Account.With this background, I have been able to face a challenging oppurtunity in Cisalfa, where I am working to develop and manage a marketing automation platform and create a new loyalty program.I consider myself a determined, curious and resourceful person. I am a good teammate, always keen on facing new challenges.And finally, yet importantly, I am a mixology enthusiastic!
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Customer Experience ManagerCisalfa Sport SpaBrescia, It -
Customer Experience ManagerCisalfa Sport Spa Oct 2021 - PresentMain tasks:- CRM strategy definition- Subscription-based loyalty program management (2+ million active customers)- Campaign, journey and experience design to drive loyalty and customer engagement- Customer insights leverage to define and implement new opportunities for segmentation and personalization- Analytics models development to increase customer knowledge- CRM & Loyalty budget definition and monitoring- Store support and training to deliver the best customer experience- Collaboration and insights sharing with a wide range of stakeholders across Product, Marketing, Sales and Buying- CRM & Loyalty growth opportunities and risk identification- Team management through planning and road mapping cycles- CRM reporting and dashboard building- Campaigns & activities ROI measurement and results tracking -
Customer Experience SpecialistCisalfa Sport Spa Jul 2019 - Sep 2021Main tasks:- Marketing automation & loyalty platform management- Customer journeys design- DM campaigns setup & planning- Customer base clustering and segmentation- Customer behaviour monitoring to drive retention and performance improvement- Business, marketing and customer analysis- System integration development -
Crm Account | Crm AnalystAmilon - Powering Branded Currency Jan 2019 - Jul 2019Main tasks:- Project management in different industries (automotive, luxury, fashion, food & beverage)- Loyalty programs development- DM campaigns definition- Customer profiling and segmentation- Behavioral and socio-demographic analysis- DMP platform management -
Crm Specialist | Crm AnalystEcrm Italia - Redefine Relationship Marketing Jan 2018 - Dec 2018Main tasks:- Customer behaviour analysis- Socio-demographic reports- Customer base segmentation
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Junior ConsultantEcrm Italia - Loyalty Evolution Jul 2017 - Dec 2017Milan Area, ItalyMain tasks:- Business analysis & reports- DM campaign execution and KPIs monitoring
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Associate ResearcherUniversità Bocconi Oct 2016 - Nov 2016 -
Associate ResearcherUniversità Cattolica Del Sacro Cuore Feb 2016 - Mar 2016 -
Marketing InternEuroimpianti Coating Lines Nov 2015 - Jan 2016Valeggio Sul Mincio, Verona, Italy
Mirco Stefanoni Education Details
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110/110 Cum Laude -
106/110 -
Liceo Scientifico Enrico Medi100/100
Frequently Asked Questions about Mirco Stefanoni
What company does Mirco Stefanoni work for?
Mirco Stefanoni works for Cisalfa Sport Spa
What is Mirco Stefanoni's role at the current company?
Mirco Stefanoni's current role is Customer Experience Manager.
What is Mirco Stefanoni's email address?
Mirco Stefanoni's email address is mi****@****lia.com
What schools did Mirco Stefanoni attend?
Mirco Stefanoni attended Università Degli Studi Di Parma, Università Degli Studi Di Trento, Liceo Scientifico Enrico Medi.
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