Mireia C. Email & Phone Number

Barcelona, Ct, Es

Greater Barcelona Metropolitan Area

Barcelona, Cataluña, España

- Manage inbound client calls, offering assistance on Google Ads inquiries to ensure optimal customer satisfaction.- Collaborate with the sales team to schedule appointments and consultations.- Maintain accuracy and completeness in processing new client information, updating CRM system Salesforce databases for record-keeping and organizational efficiency.

Peralada, Cataluña, España

- Customer reception and customer service.- Handling and channeling incoming calls, as well as forwarding the person's requests to the relevant department.- Dealing with requests for information, answering questions, or solving problems, both from visitors and customers.- Carry out administrative tasks.

Barcelona, Cataluña, España

- Research of the luxury sector as well as travel agencies and cultural characteristics of several Southeast Asian countries.- Discussed strategies and ideas to attract foreign clients and provide personalized service depending on cultural background.- Weekly presentation and discussion of research with the team.

Postgraduate Degree, Foreign Trade, E-Commerce And International Economy

Import and export management, international logistics, Incoterms and transportation documents, customs management, international.

Bachelor'S Degree, East Asian Studies

Specialization in East Asian Economy, Politics and Society and Korean language

Study Abroad Program, Asian History

Study Abroad program at Yonsei University, Seoul. Completed a diverse range of courses, including East Asian history, literature.