Consulting and Advisory Services• Analyze, diagnose and constructively criticize• Provide solutions to specific challenges and situations• Facilitate the search for ideas and solutions with existing teams of experts• Facilitate, create and implement methodologies that enhance efficiency of the business• Teach or implement “new” business ideas and procedures

Developed strategic marketing and business plans to increase revenue and customers satisfaction * Supported management team with the in-house marketing program to increase retail sales which led to an increase of 5% - 30% over the previous year capital budget* Identified, developed and conducted in-house training for all managers and team members improving individual skills, increasing productivity and driving customers satisfaction* Conducted strategic planning and developed marketing plans and audits to ensure proper implementation of all programs and advised superiors on progress * Advised and assisted corporate executives on marketing issues and opportunities related to business strategies that led to meeting financial goals* Implemented satisfaction surveys that led to an overall increase in customers satisfaction by 30% and achieved 90% retention on renewal business* Opened new businesses and trained staff to comply with the corporate vision & goals with a objective to meeting clients’ satisfaction

Served as the principal staff advisor for all food service activities and responsible for the operation of multiple food outlet/cafeteria, duty managers and contracted unionized and non-unionized employees* Accountable for the financial performance, quality services and health & safety of 17 food outlets and staffs* Ensured that all operations were financially solvent and directed action to improve efficiency and effectiveness which led to an improvement of 67% (Year to Date) in the 5 months upon hiring.* Developed management objectives, identified most economical and efficient management practices and prepared directives and other procedural releases for application by the team of personnel and ensured their compliance with instructions* Ensured that all staff promote and implement the corporate goals and vision

Food & Beverage DirectorServed as the principal advisor and installation program manager for all food and beverage activities* Responsible for the operations of 16 food outlets and bars including the US Embassy cafeteria, the Department of Defense school and airport which generated a monthly revenue of over $1.5 million* Ensured that all operations were financially solvent by monitoring trends and instituting costs controls* Worked in high stress conditions during the Afghanistan and Iraq war * Responsible for the wellbeing of over 10,000 patrons by providing them with excellent quality services and special events that reflected the vision of the US Navy which resulted my receiving the Special Act Award for excellent performance * Showed flexibility in the training of ethnic staff taking into consideration their religious and/or language barriers