• Project Management – Collaborates with the CEO on goal setting and project planning. Leads and manages projects by reviewing progress, results and accountabilities. • Process Design & Improvement – Provides long-term solutions to problems and bottlenecks by creating systems and streamlining existing processes using lean principles. Maps out and documents processes to serve as a guide to new and existing team members. • Client Management – Oversee client accounts, status and TATs to make sure the team is on track with our service delivery agreements and provide high quality output which includes Business Summaries, Exit Plans, Marketing Strategies, Financials and Valuations.• People Management and Development – Leads and collaborates with a team of Client Advisors. Monitors productivity and provides regular coaching and feedback regarding behavior and performance to ensure that everyone is on track with their individual short term and long term goals.

• Client Management – Consistently consults and collaborates with multiple clients regarding expectations, challenges and strategies. Lead intake calls and weekly meetings to discuss and assess job order status and health.• Performance Management – Monitors productivity and analyze metrics and present back to client and account manager so that enhancements can be made to the hiring process such as revisions of interview guides, job descriptions, compensation packages, and success indicators.• Continuous Process Improvement – Develops process improvements, implement solutions and share best practices with team members and internal partners.• People Management and Development – Leads and inspires a team of 15 to 20 recruiters. Provide regular coaching and feedback regarding behavior and performance to ensure that everyone is on track with their individual short term and long term goals.

• Sourcing and Pipeline Management – Creates and implements comprehensive, innovative and cost-effective sourcing plans and processes to ensure a steady pool of candidates and hire the best and suitable candidates in the market. • Behavioral and Talent Assessment – Identifies core competencies and technical competencies that drive success, conduct assessments and interviews using behavioral-base structure interviewing method. Selects, interview and recommends candidate pools to hiring managers based on measurable agreed upon service level agreement.• Candidate Management – Processes applications in a daily basis and provide feedback to candidates regarding their application status. Manages applicant tracking system (ATS) and ensures that all data and information are accurate and up to date.• Internal Partnerships – Works closely with hiring managers and department leaders to understand position needs while setting expectations around process and timelines. Coordinates with HR and Training teams to ensure that new hires are properly on boarded.

• Strategic and Tactical Planning and Implementation – Partners with the talent sourcing group to create and implement comprehensive, innovative and cost-effective recruiting sourcing plans and processes. Provides value-added recruiting related advice to influence talent decisions for managers and department leaders.• Project Management - Manages mid-to-large scale global projects and initiatives with Global Talent Acquisition (University recruitment, marketing, compliance, diversity, etc.)• Market Intelligence and Branding - Develops and maintains accurate, comprehensive research and competitive intelligence as it relates to the company’s talent needs, sharing the knowledge with the broader talent sourcing team and HR teams.• Developing Strategic Alliances - Enhance multiple recruitment related relationships with hiring managers/team leads, internal and external candidates, vendors, schools and other external sources in conducting recruiting activities.• Applicant Experience – Ensures that the TA team is compliant with candidate experience management. Gathers and analyzes candidate feedback on the recruitment process and circle back to the team to discuss best practices and opportunities for improvement.

• Volume Hiring Process Execution – Responsible for the ownership of the end-to-end volume hiring process which includes but not limited to sourcing, pre-screening, test administration, interview, job offer and on boarding.