• management of investment funds’ sales through retail distributors and direct sales channels• establishing and maintenance of contracts and relationships with distributors• setting out business strategies, distribution and products’ mix for distributors and clients• supervision over direct sales channels, including contact-centre and company’s POS

• management of sales, market and product offers towards retail individuals (incl. youth and students, mass and personal banking clients)• supervision over retail credit policy (as chairman of Credit Policy Committee)• management of settlement and cash management products and services, lending products, cards, dedicated offers towards supervised market segments, also investment funds, pension funds and brokerage products offered via bank• development and management of loyalty schemes, CRM/CLM activities towards retail individuals (e.g. welcome call campaigns, cross- / deep-sell, relational campaigns, retention and win-back ones)• retail area P&LA, sales and cost budget responsibility• Supervisory Board Member in insurance companies: BZ WBK-Aviva TUnŻ S.A. and BZ WBK-Aviva TUO S.A. (Dec 2010 - Apr 2011)

Management of all aspects of Professional and Small Enterprises Business Unit (Small Business Banking), like:• products and regulations, credit risk policies and procedures• credit verification and credit approval processes (incl. individual credit approval authority)• disbursement and loan administration processes (incl. repayment monitoring, agreement conditions’ monitoring, collateral appraisal and its monitoring)• sales support to all sales channels (incl. MIS, product and sales training, marketing and communication activities)• P&LA, sales and cost budgets

• management of market and product offers towards small business clients (SOHO)• development and optimization of small business processes and procedures • sales and cost budget responsibilities• Supervisory Board Member and Management Board Member in mortgage bank: Śląski Bank Hipoteczny S.A. (May 2003 – Aug 2005)

• management of market and product offers towards retail individuals (incl. mass, personal and private banking clients) and small business clients• management of settlement and cash management products and services, credit products, cards, also investment funds, pension funds, life insurance and brokerage products offered via bank• management of credit sales in co-operation with car dealers (Renault, Peugeot and Citroen)• management of centralized Private Banking Unit• sales and cost budget responsibilities

• Section Head and then Director, Retail Credit Department (Oct 1999 – Nov 2000)• Assistant-Translator (PA) to I Vice-president of the Management Board (Jun 1997 – Sep 1999)• Banking Inspector, Controlling Department (Aug 1996 – May 1997)