Mirela Balea Email & Phone Number

Bucharest, Romania

Global Transaction Banking – Payments & Cash ManagementCoordinating the SME Payments & Cash Management Team.Participating in relevant (internal and client) meetings.Participating in workshops and commercial events to promote P&CM services.Identifying target customers (Corporate clients) and participating in relevant meetings. Creating presentations and indicative offers for current and potential Corporate clients.Negotiating technical-commercial clauses specific to P&CM products and services.Providing advice on pricing, according to pricing policies and competence rules.Ensuring training program on Cash Management products and services for the Corporate staff.Assurance of sales and relationship management process quality.

Bucharest, Romania

Global Transaction Banking – Payments & Cash ManagementIdentifying target customers (Corporate clients) and participating in relevant meetings. Creating presentations and indicative offers for current and potential Corporate clients.Providing advice on pricing, according to pricing policies and competence rules.Ensuring training program on Cash Management products and services for the Corporate staff.Assurance of sales and relationship management process quality.

Global Transaction Banking Cash Management & E-Banking Corporate Investment BankingIdentifying target customers (Corporate clients)Creating presentations and indicative offers for current and potential Corporate clientsProviding advice on pricing, according to pricing policies and competence rules.Ensuring training program on Cash Management products and services for the Corporate staffAssurance of sales and relationship management process quality.

Marasesti Branch

Corporate Investment Banking & Private Banking DivisionImplementing the business policy of the bank with reference to the acquisition of new clients and management of the relationship with the corporate customers belonging to my portfolio; Managing the daily operations of corporate customers in the branch; Marketing the full range of bank's products and services; Developing the portfolio of existing clients, using cross-selling and up-selling activities; Initializing Loan applications, based on the analysis of the clients' financial statements; Establishing and maintaining a long term, qualitative relationship with the customers, in order to increase their retention and loyalty towards the bank.

Overtaking customer-related tasks from Managers. Follow- up on all related documents regarding facilities granted to the customers. Fulfilling any tasks that imply support to the relationship manager including but not limiting to contributing to building up the credit proposals (including credit terms and conditions) at the request of the RM and collecting and updating information related to the customers. Support in reporting to Bank Management.

Kogalniceanu Branch

Managing, organizing, supervising and controlling the Customer Services Officers (CSO) and the Tellers. Making sure that all the documents requested from the clients and presented by them are verified and processed in due time, accurately and according to internal norms and procedures, NBR’s regulations and Romanian law.Giving professional consultancy to clients and Bank’s employees regarding operational activities.Assuring the evaluation and preventing the operational risk, both by applying the procedures in force and cooperating and exchanging information with the relevant departments of the Bank.

Magheru Branch

Providing guidance and advice to customers and employees regarding transactions and loans. Verifying all the documents received from the clients in order to comply with procedural and legal frame in force. Ensuring timely and accurately all the specific operations according to the bank’s norms and procedures. Collaborating with Operations Coordinator in order to improve the flows and procedures.

Magheru Branch

Providing guidance and advice to customers and employees regarding transactions and loans. Verifying all the documents received from the clients in order to comply with procedural and legal frame in force. Ensuring timely and accurately all the specific operations according to the bank’s norms and procedures.

Magheru

Supporting pro-actively the Manager’s activities. Management and organization of the agenda, scheduling of business meetings. Management of logistics and external support/suppliers. Preparing of presentations, memos, charts, internal communications of documents and e-mails.