Mirela Barbu

Mirela Barbu Email and Phone Number

Contact Center Inbound Manager at Telekom Romania @ Telekom Romania
Mirela Barbu's Location
Bucharest, Bucharest, Romania, Romania
Mirela Barbu's Contact Details

Mirela Barbu personal email

n/a
About Mirela Barbu

Specialties: • Communication Management • Qualified Assessor status EDEXCEL Foundation-UK - after the participation to XENOPHON II Programme – part of Leonardo da Vinci European Union Community Vocational Training Action Programme • Creating stellar customer relations• Coaching for Stellar Service• Leading for Stellar Service• Workforce management

Mirela Barbu's Current Company Details
Telekom Romania

Telekom Romania

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Contact Center Inbound Manager at Telekom Romania
Mirela Barbu Work Experience Details
  • Telekom Romania
    Contact Center Inbound Manager
    Telekom Romania Sep 2014 - Present
    Bucharest, Romania
    View
  • Romtelecom & Cosmote
    Contact Center Inbound Manager
    Romtelecom & Cosmote Jan 2014 - Present
    Bucharest, Romania
  • Cosmote Romania
    Call Center Operations Manager
    Cosmote Romania Dec 2005 - Present
    Bucharest, Romania
  • Cosmote Romania
    Activation Department Manager, Customer Services And Care Division
    Cosmote Romania Apr 2002 - Dec 2005
    Bucharest, Romania
      
  • Cosmote Romania
    Head Of Contract Cancelation And Anti-Fraud Office
    Cosmote Romania Aug 2000 - Apr 2002
    Bucharest, Romania
  • Romanian Television Srtv
    Advertising
    Romanian Television Srtv Apr 1990 - Aug 2000
    Bucharest, Romania
     

Mirela Barbu Skills

Workforce Management Call Center Customer Satisfaction Customer Experience Performance Management Communications Management Call Centers Outsourcing Team Management Telecommunications Strategy Team Leadership Training Coaching Project Planning Analysis Recruiting Forecasting Negotiation Sales Human Resources Customer Service Employee Relations Sourcing Budgets Operations Management Change Management Data Analysis Business Analysis Management Business Process Improvement Account Management Leadership Crm Project Management Contract Negotiation Business Strategy Customer Relationship Management

Mirela Barbu Education Details

Frequently Asked Questions about Mirela Barbu

What company does Mirela Barbu work for?

Mirela Barbu works for Telekom Romania

What is Mirela Barbu's role at the current company?

Mirela Barbu's current role is Contact Center Inbound Manager at Telekom Romania.

What is Mirela Barbu's email address?

Mirela Barbu's email address is mb****@****mote.ro

What schools did Mirela Barbu attend?

Mirela Barbu attended The Nicolae Titulescu University Of Bucharest.

What skills is Mirela Barbu known for?

Mirela Barbu has skills like Workforce Management, Call Center, Customer Satisfaction, Customer Experience, Performance Management, Communications Management, Call Centers, Outsourcing, Team Management, Telecommunications, Strategy, Team Leadership.

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