Mirela Danaj Email and Phone Number

Ability to think strategically & effectively implement organizational and time management skillsExcellent communication skills to motivate & influence effective working relationships with peers, executives & customersWorked closely with new and existing customers to understand their needs, resulting in $3,000,000 in revenue.Demonstration of Pro Lowes products including volume savings program, credit, materials, equipment/etc.Cold-call 20+ customers on a daily basis, with a closing rate of 10% to 15%Leader in district for Pro credit cardsSuggests new ideas without being prompted & volunteer to take on new projectsMaintained up-to-date knowledge of sales strategies and product offerings

Provided excellent customer service while assisting clients with transactions including wire transfers, contact and demographics information maintenance, and managing fraud claimsReferred clients to business and banking partners to further deepen mutual financial growthCoached employees on loss prevention initiatives, risk evaluations and connecting with customersResponsible for ATM cash and deposits, and troubleshooting technical issuesManaged vault cash shipments to and from BrinksPrepared all shipments of banker work and interoffice mailMaintained high cash drawer limits to facilitate subordinate tellers cash linesNotarisized documents at customer and non-customer requestDistrict leader for finding customer solutionsAdhere to Federal Regulations

Operations Manager by overseeing operations in kitchen, dining areas, and inventory managementLeaded other managers with coaching and skill building activitiesConducted weekly meetings that focused on the long-term success of the companyDeveloped marketing strategies to maximize customer and company growth and revenue