As a Shift Leader at Bruegger's Bagels I:- Ensure all team members are staying on task and reinforce exceptional performance- Handle any customer concerns and provide a solution that leaves customers satisfied- Keep the restaurant clean and delegate such tasks when necessary - Maintain food safety standards and enforce proper food safety among staff

As a store associate at ALDI, I -Ensure that all zones of the store are consistently stocked (cooler, freezer, produce, grocery, alcohol, and bread)-Unload the truck averaging at least 5 mixed full-size pallets every morning -Provide curbside shopping services and delivering grocery orders to customer’s cars. -Assist customers during the fast-paced checkout process while simultaneously aiding those who need help working the self-checkout.

- Maintained high standards of customer service while ensuring efficiency- Trained and counseled over 10 new hires in various roles throughout the store.- Prepared food focusing high quality while maintaining a quick pace.