Mirella Robinson Email and Phone Number
Mirella Robinson work email
- Valid
- Valid
Mirella Robinson personal email
- Valid
My passion is to build and develop diverse teams that use digital technologies to create value and make a positive impact for customers and businesses. I believe that when we encourage diversity of thought and experiences, it leads to inclusive opportunities and a better workplace culture. This, in turn, benefits everyone by providing equal chances for growth and development. Throughout my career, I've learned that diversity shouldn't be just a checkbox but a driving force behind innovation, creativity, and sustainable growth.What sets me apart is my joy for learning and commitment to staying at the forefront of emerging technologies and industry trends. I take the initiative to educate myself and share the latest developments, best practices, and emerging technologies with others. My dedication to continuous learning not only keeps me well-informed but also positions me as a forward-thinking leader in the ever-evolving digital and data landscape.With over 20 years experience spanning various industries including telecommunications, media, retail energy, gambling, and financial services, I have a proven track record of building strong teams, driving innovation, agility, and performance in diverse and complex environments. I excel in applying agile values, principles, and practices to empower people and teams, optimise processes, and deliver outstanding results.
Acenda
View- Website:
- acenda.com.au
- Employees:
- 1192
-
Cto - Chief Technology OfficerAcendaMelbourne, Vic, Au -
Cto - Chief Technology OfficerMlc Life Insurance Feb 2024 - PresentMelbourne, Vic, Au -
School Board Member, Chair Community Relations Sub CommitteeSacre Coeur Nov 2021 - PresentGlen Iris, Victoria, Au -
Cito - Chief Information Technology OfficerCbus Super Fund Jan 2021 - Sep 2023Melbourne Cbd, Victoria, Au● Successful delivery of 2 Cbus mergers / Successor Fund Transfers (Media Super: April ‘22, $8bn FUM, +80k new members; EISS: May ‘23, $5bn FUM, +18k new members)● Deliver remediation of data capability & update to AWS enterprise data platform● Deliver re-architecture and upgrade to Adobe & Salesforce platforms● Internalised General Ledger onto Oracle Cloud● Evolving PMO to establish a mature Quarterly Business review (QBR) process for effective prioritisation, investment planning, resource management and delivery sequencing● Reduce YoY technology cost by over 10% removing duplicate technologies and re-negotiating 3rd party contracts ● Executive Sponsor for Cbus Employee Representative Group for Gender Equity -
General Manager - Digital And Technology Delivery Aus & NzLatitude Financial Services Jun 2019 - Jan 2021Melbourne, Victoria, Au● Drove implementation of start up Buy Now Pay Later Fintech capability (GenoaPay) into traditional credit lending business● Established new operating model to enable enterprise wide Digital commercial and capability delivery; ● Led Customer Analytics & Data to increase automation & adoption of Machine Learning capabilities● Drove traditional data workload transition to cloud to AWS Cloud Platform ● Vendor & asset management, network & infrastructure management and Service Delivery. -
Tribe Lead - Customer Self Service, Cx And DigitalAnz Jan 2018 - Jun 2019Melbourne, Victoria, Au● First Top 30 leader for ‘New Ways of Working’ agile transformation at ANZ (Australia) - building team of 300 (local and offshore) talent from ground up● Strategic and operational accountability for ANZ's Internet Banking and self services capabilities supporting Mobile applications, ● Run retail banking cash operations and logistics (including FX)● Upgraded ATM network technology and enabled implementation of 2 new Australian currency ($20 and $50).● Director at ATM Access Australia (ANZ CEO appointed representative)● Owned 3rd party relationships for 4 of ANZ’s Top10 suppliers – Infosys, CapGemini, Armaguard & NCR● Delivered ANZ’s largest ever database transition (3TB; $21bn daily transactions) ● Led re-platform of ANZ Internet Banking infrastructure (Finacle 6.0 to Finacle 11.x)● Lifted Customer NPS for ANZ Internet banking (from – 11 to +8) -
Head Of Technology, Australia Consumer DigitalAnz Oct 2016 - Mar 2018Melbourne, Victoria, Au● Led Solution Design engineers, business analysts, CX/UX designers and relationship managers across ANZ● Overhauled portfolio tracking to align to agile practices and principles● Design and planning for new data solution (delivered within 6 months)● Design and planning for ANZ Go Money, ANZ Internet Banking and leverage of ADOBE technologies. ● ANZ JAM initiatives - developed and delivered boot camp training, training 50 leaders (including CEO) for New ways of working to deliver first 12 (and next 10 initiatives), providing ongoing coaching and delivery support. -
DirectorAtm Access Australia Limited Jan 2018 - Jun 2019
-
Head Of Portfolio ManagementSportsbet.Com.Au May 2016 - Oct 2016Melbourne, Vic, Au● Led the company wide portfolio to drive prioritisation and sequencing of work across product and enterprise agile delivery teams. Accountable for Board reporting, Quarterly review planning, release train planning, reporting and prioritisation.● Overhauled company wide portfolio management (enterprise and customer features / product), quarterly business review, ● Introduced release planning, 6-sprint view, ongoing reporting and delivery sequence planning. -
Enterprise Engagement PartnerSportsbet.Com.Au Jul 2015 - May 2016Melbourne, Vic, Au● Drove new ways of working and the adoption of agile values, principles and practices to deliver effective enterprise portfolio outcomes● Implemented enterprise portfolio, overhaul of planning and prioritisation, established quarterly planning and review● Drove adoption of agile practices for Data and Analytics operational and project based delivery, review of 3rd party provider arrangements (Cost saving $400k year on year), ● Implementation of follow-me-printing, operational cost reduction, delivery of gaming regulatory and compliance requirements (on time, on budget), ● Delivered Mobile (Apple & Android) Live Betting solution ● Implemented, marketing management solution leveraging OpenBet● Conducted staff trial for 'real' betting -
Program Director - It StrategySportsbet.Com.Au Nov 2014 - Jun 2015Melbourne, Vic, Au● Drove implementation of the Sportsbet IT Strategy through a program of activity across the business and IT● Delivered changes to ways of working through adoption of agile values, principles and practices. Resulting in Delivery & coaching practice, aligned coding / engineering standards and implementation of infrastructure and data strategy to support growth.● Implemented Agile Academy set up, Mobile delivery teams training, Data strategy, Infrastructure transformation -
Group Manager - Digital Strategy And SolutionsOrigin Energy Oct 2012 - Nov 2014Sydney, Nsw, Au● Delivered the Origin digital customer experience roadmap. ● Delivered Origin Smart Meter digital customer - online and mobile experience to educate energy efficiency & intelligence experience for retail energy consumers including Self Serve ‘My Account’ experience.● Implemented SAP solution (world's first implementation) to support Digital customer self service smart meter experience (20k customer uptake within first quarter after implementation), ● Delivered Bill prediction capabilities, near to real time usage measurement● Transformed New connection customer experience. -
Group Manger - Retail Digital StrategyOrigin Energy Sep 2011 - Oct 2012Sydney, Nsw, Au● Delivered Origin Energy Retail digital strategy● Established customer digital capability roadmap including digital content strategy, mobile / device capability and digital user experience.● Drove uptake of customers use and repeat usage for Self Service capabilities (increased frequency of use by 4 fold) -
Retail Digital Self Serve Strategy ManagerOrigin Energy Nov 2009 - Sep 2011Sydney, Nsw, Au● Created Origin Energy Retail Digital self serve strategy● Built expert team for customer engagement, product /solution development, strategic marketing and Social Media. ● Digital transformation: Led Origin digital delivery and implemented SAP omni-channel self service / straight through processing● Delivered 25% uptake of Self Service (from 4m customer base) within first 12 months, 55% uptake of e-billing solution within first 12 months, 27% uptake of Direct Debit within first 12 months. ● Implemented Paper cost savings of $20m over the first 18 months post transformation delivery -
Business / Management ConsultingPrivate May 2009 - Oct 2009Opportunity evaluation (including M&A), Marketing, Business strategy (traditional and digital business models), Program / Project management and planning,
-
Group Manager - Corporate StrategySensis Sep 2006 - Apr 2009Melbourne, Victoria, Au● Delivered Corporate strategy and strategic alignment of key lines of business in Sensis - Online, Wireless and Voice. ● Drove alignment of business P&L activity to overall Sensis corporate strategy and the strategic planning cycle. -
Group Manager - Interactive Consumer ExperienceSensis Aug 2004 - Sep 2006Melbourne, Victoria, Au● Strategic planning and operational management of the consumer / customer experience for key Sensis online, wireless and voice interfaces. ● Thought leadership and operational control of consumer experience on Yellow Pages.com.au, White Pages.com.au, CitySearch.com.au, WhereIs.com, Trading Post.com.au, Sensis 1234, Sensis Mobile, and Sensis Search as well as the corporate and internal intranet and site various subsidiary sites. -
Interactive Content ManagerSensis Dec 2003 - Aug 2004Melbourne, Victoria, Au● Strategic and operational management of Sensis online, wireless and voice content. ● Delivery of a digital / new media content strategy (linked to existing print content), the alignment and leverage of existing content and the identification of new content types. ● Led Content management and operations including the management of key specialists, operational budgets and supplier relationships for online sites. -
Business Development ManagerSensis Mar 2002 - Dec 2003Melbourne, Victoria, Au● Analysis and development of key corporate M&A initiatives with particular involvement in acquisition of aligned businesses into the Sensis portfolio.● Participated in 3 successful acquisition teams: acquiring for Sensis the Trading Post, BidSmart, CitySearch.com.au -
Senior Marketing Consultant (Incubator Group)Sensis Jan 2001 - Mar 2002Melbourne, Victoria, Au● Identification of key market opportunities for business incubation within the Sensis business● Participated in transition of marketing technology capability -
Online Project ManagerSensis Dec 1999 - Jan 2001Melbourne, Victoria, Au● Developed first White Pages Online revenue generating product● Established activity based costing delivery model -
Senior Strategic Marketing ConsultantAxa Australia 1998 - 1999Paris, Fr, FrAccountable for - Enterprise wide strategic marketing support. - Corporate, retail financial services, insurance and superannuation. Australia / New Zealand focus. -
Online Planning & Analysis ManagerAxa Australia 1997 - 1998Paris, Fr, FrAccountable for - Planning and modeling of key business data the newly established online financial services offering (NM Direct / AXA Direct). A key achievement included the establishment of financial modeling tool to measure response and performance of the online channel. -
Marketing SpecialistAxa Australia 1996 - 1997Paris, Fr, FrAccountable for - Analysis of financial services market for consumer marketing business planning. Modeling and interpretation of key data to establish and implementation of customer segmentation strategy. -
Strategy & Planning AnalystAxa Australia 1995 - 1996Paris, Fr, FrAccountable for - Competitor and market analysis of insurance industry. Identification of strategic marketing opportunities, interpretation of key analysis and the input to the business strategic marketing plan. -
Consulting StatisticianMonash University 1992 - 1995Victoria, 3800, Au● Published multiple works in Australian Medical Journal and The Lancet ● Supported build and annual turnover of the consulting services from $600k to $3m within 3 years● Delivered annual CSL Fluvax trials
Mirella Robinson Skills
Mirella Robinson Education Details
-
Mit Sloan School Of ManagementLeadership And Practices -
Swinburne University Of TechnologyStrategy / Finance / Marketing / E-Business / Org Development -
Monash UniversityScience (Mathematical Statistics)
Frequently Asked Questions about Mirella Robinson
What company does Mirella Robinson work for?
Mirella Robinson works for Acenda
What is Mirella Robinson's role at the current company?
Mirella Robinson's current role is CTO - Chief Technology Officer.
What is Mirella Robinson's email address?
Mirella Robinson's email address is mi****@****ail.com
What schools did Mirella Robinson attend?
Mirella Robinson attended Mit Sloan School Of Management, Swinburne University Of Technology, Monash University.
What skills is Mirella Robinson known for?
Mirella Robinson has skills like Strategy, Digital Strategy, Business Strategy, Stakeholder Management, Project Management, Management, Strategic Planning, Business Development, Business Process Improvement, Leadership, Marketing Strategy, Business Analysis.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial