Mirella Robinson

Mirella Robinson Email and Phone Number

CTO - Chief Technology Officer @ Acenda
Melbourne, VIC, AU
Mirella Robinson's Location
Melbourne, Victoria, Australia, Australia
Mirella Robinson's Contact Details

Mirella Robinson work email

Mirella Robinson personal email

About Mirella Robinson

My passion is to build and develop diverse teams that use digital technologies to create value and make a positive impact for customers and businesses. I believe that when we encourage diversity of thought and experiences, it leads to inclusive opportunities and a better workplace culture. This, in turn, benefits everyone by providing equal chances for growth and development. Throughout my career, I've learned that diversity shouldn't be just a checkbox but a driving force behind innovation, creativity, and sustainable growth.What sets me apart is my joy for learning and commitment to staying at the forefront of emerging technologies and industry trends. I take the initiative to educate myself and share the latest developments, best practices, and emerging technologies with others. My dedication to continuous learning not only keeps me well-informed but also positions me as a forward-thinking leader in the ever-evolving digital and data landscape.With over 20 years experience spanning various industries including telecommunications, media, retail energy, gambling, and financial services, I have a proven track record of building strong teams, driving innovation, agility, and performance in diverse and complex environments. I excel in applying agile values, principles, and practices to empower people and teams, optimise processes, and deliver outstanding results.

Mirella Robinson's Current Company Details
Acenda

Acenda

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CTO - Chief Technology Officer
Melbourne, VIC, AU
Website:
acenda.com.au
Employees:
1192
Mirella Robinson Work Experience Details
  • Acenda
    Cto - Chief Technology Officer
    Acenda
    Melbourne, Vic, Au
  • Mlc Life Insurance
    Cto - Chief Technology Officer
    Mlc Life Insurance Feb 2024 - Present
    Melbourne, Vic, Au
  • Sacre Coeur
    School Board Member, Chair Community Relations Sub Committee
    Sacre Coeur Nov 2021 - Present
    Glen Iris, Victoria, Au
  • Cbus Super Fund
    Cito - Chief Information Technology Officer
    Cbus Super Fund Jan 2021 - Sep 2023
    Melbourne Cbd, Victoria, Au
    ● Successful delivery of 2 Cbus mergers / Successor Fund Transfers (Media Super: April ‘22, $8bn FUM, +80k new members; EISS: May ‘23, $5bn FUM, +18k new members)● Deliver remediation of data capability & update to AWS enterprise data platform● Deliver re-architecture and upgrade to Adobe & Salesforce platforms● Internalised General Ledger onto Oracle Cloud● Evolving PMO to establish a mature Quarterly Business review (QBR) process for effective prioritisation, investment planning, resource management and delivery sequencing● Reduce YoY technology cost by over 10% removing duplicate technologies and re-negotiating 3rd party contracts ● Executive Sponsor for Cbus Employee Representative Group for Gender Equity
  • Latitude Financial Services
    General Manager - Digital And Technology Delivery Aus & Nz
    Latitude Financial Services Jun 2019 - Jan 2021
    Melbourne, Victoria, Au
    ● Drove implementation of start up Buy Now Pay Later Fintech capability (GenoaPay) into traditional credit lending business● Established new operating model to enable enterprise wide Digital commercial and capability delivery; ● Led Customer Analytics & Data to increase automation & adoption of Machine Learning capabilities● Drove traditional data workload transition to cloud to AWS Cloud Platform ● Vendor & asset management, network & infrastructure management and Service Delivery.
  • Anz
    Tribe Lead - Customer Self Service, Cx And Digital
    Anz Jan 2018 - Jun 2019
    Melbourne, Victoria, Au
    ● First Top 30 leader for ‘New Ways of Working’ agile transformation at ANZ (Australia) - building team of 300 (local and offshore) talent from ground up● Strategic and operational accountability for ANZ's Internet Banking and self services capabilities supporting Mobile applications, ● Run retail banking cash operations and logistics (including FX)● Upgraded ATM network technology and enabled implementation of 2 new Australian currency ($20 and $50).● Director at ATM Access Australia (ANZ CEO appointed representative)● Owned 3rd party relationships for 4 of ANZ’s Top10 suppliers – Infosys, CapGemini, Armaguard & NCR● Delivered ANZ’s largest ever database transition (3TB; $21bn daily transactions) ● Led re-platform of ANZ Internet Banking infrastructure (Finacle 6.0 to Finacle 11.x)● Lifted Customer NPS for ANZ Internet banking (from – 11 to +8)
  • Anz
    Head Of Technology, Australia Consumer Digital
    Anz Oct 2016 - Mar 2018
    Melbourne, Victoria, Au
    ● Led Solution Design engineers, business analysts, CX/UX designers and relationship managers across ANZ● Overhauled portfolio tracking to align to agile practices and principles● Design and planning for new data solution (delivered within 6 months)● Design and planning for ANZ Go Money, ANZ Internet Banking and leverage of ADOBE technologies. ● ANZ JAM initiatives - developed and delivered boot camp training, training 50 leaders (including CEO) for New ways of working to deliver first 12 (and next 10 initiatives), providing ongoing coaching and delivery support.
  • Atm Access Australia Limited
    Director
    Atm Access Australia Limited Jan 2018 - Jun 2019
  • Sportsbet.Com.Au
    Head Of Portfolio Management
    Sportsbet.Com.Au May 2016 - Oct 2016
    Melbourne, Vic, Au
    ● Led the company wide portfolio to drive prioritisation and sequencing of work across product and enterprise agile delivery teams. Accountable for Board reporting, Quarterly review planning, release train planning, reporting and prioritisation.● Overhauled company wide portfolio management (enterprise and customer features / product), quarterly business review, ● Introduced release planning, 6-sprint view, ongoing reporting and delivery sequence planning.
  • Sportsbet.Com.Au
    Enterprise Engagement Partner
    Sportsbet.Com.Au Jul 2015 - May 2016
    Melbourne, Vic, Au
    ● Drove new ways of working and the adoption of agile values, principles and practices to deliver effective enterprise portfolio outcomes● Implemented enterprise portfolio, overhaul of planning and prioritisation, established quarterly planning and review● Drove adoption of agile practices for Data and Analytics operational and project based delivery, review of 3rd party provider arrangements (Cost saving $400k year on year), ● Implementation of follow-me-printing, operational cost reduction, delivery of gaming regulatory and compliance requirements (on time, on budget), ● Delivered Mobile (Apple & Android) Live Betting solution ● Implemented, marketing management solution leveraging OpenBet● Conducted staff trial for 'real' betting
  • Sportsbet.Com.Au
    Program Director - It Strategy
    Sportsbet.Com.Au Nov 2014 - Jun 2015
    Melbourne, Vic, Au
    ● Drove implementation of the Sportsbet IT Strategy through a program of activity across the business and IT● Delivered changes to ways of working through adoption of agile values, principles and practices. Resulting in Delivery & coaching practice, aligned coding / engineering standards and implementation of infrastructure and data strategy to support growth.● Implemented Agile Academy set up, Mobile delivery teams training, Data strategy, Infrastructure transformation
  • Origin Energy
    Group Manager - Digital Strategy And Solutions
    Origin Energy Oct 2012 - Nov 2014
    Sydney, Nsw, Au
    ● Delivered the Origin digital customer experience roadmap. ● Delivered Origin Smart Meter digital customer - online and mobile experience to educate energy efficiency & intelligence experience for retail energy consumers including Self Serve ‘My Account’ experience.● Implemented SAP solution (world's first implementation) to support Digital customer self service smart meter experience (20k customer uptake within first quarter after implementation), ● Delivered Bill prediction capabilities, near to real time usage measurement● Transformed New connection customer experience.
  • Origin Energy
    Group Manger - Retail Digital Strategy
    Origin Energy Sep 2011 - Oct 2012
    Sydney, Nsw, Au
    ● Delivered Origin Energy Retail digital strategy● Established customer digital capability roadmap including digital content strategy, mobile / device capability and digital user experience.● Drove uptake of customers use and repeat usage for Self Service capabilities (increased frequency of use by 4 fold)
  • Origin Energy
    Retail Digital Self Serve Strategy Manager
    Origin Energy Nov 2009 - Sep 2011
    Sydney, Nsw, Au
    ● Created Origin Energy Retail Digital self serve strategy● Built expert team for customer engagement, product /solution development, strategic marketing and Social Media. ● Digital transformation: Led Origin digital delivery and implemented SAP omni-channel self service / straight through processing● Delivered 25% uptake of Self Service (from 4m customer base) within first 12 months, 55% uptake of e-billing solution within first 12 months, 27% uptake of Direct Debit within first 12 months. ● Implemented Paper cost savings of $20m over the first 18 months post transformation delivery
  • Private
    Business / Management Consulting
    Private May 2009 - Oct 2009
    Opportunity evaluation (including M&A), Marketing, Business strategy (traditional and digital business models), Program / Project management and planning,
  • Sensis
    Group Manager - Corporate Strategy
    Sensis Sep 2006 - Apr 2009
    Melbourne, Victoria, Au
    ● Delivered Corporate strategy and strategic alignment of key lines of business in Sensis - Online, Wireless and Voice. ● Drove alignment of business P&L activity to overall Sensis corporate strategy and the strategic planning cycle.
  • Sensis
    Group Manager - Interactive Consumer Experience
    Sensis Aug 2004 - Sep 2006
    Melbourne, Victoria, Au
    ● Strategic planning and operational management of the consumer / customer experience for key Sensis online, wireless and voice interfaces. ● Thought leadership and operational control of consumer experience on Yellow Pages.com.au, White Pages.com.au, CitySearch.com.au, WhereIs.com, Trading Post.com.au, Sensis 1234, Sensis Mobile, and Sensis Search as well as the corporate and internal intranet and site various subsidiary sites.
  • Sensis
    Interactive Content Manager
    Sensis Dec 2003 - Aug 2004
    Melbourne, Victoria, Au
    ● Strategic and operational management of Sensis online, wireless and voice content. ● Delivery of a digital / new media content strategy (linked to existing print content), the alignment and leverage of existing content and the identification of new content types. ● Led Content management and operations including the management of key specialists, operational budgets and supplier relationships for online sites.
  • Sensis
    Business Development Manager
    Sensis Mar 2002 - Dec 2003
    Melbourne, Victoria, Au
    ● Analysis and development of key corporate M&A initiatives with particular involvement in acquisition of aligned businesses into the Sensis portfolio.● Participated in 3 successful acquisition teams: acquiring for Sensis the Trading Post, BidSmart, CitySearch.com.au
  • Sensis
    Senior Marketing Consultant (Incubator Group)
    Sensis Jan 2001 - Mar 2002
    Melbourne, Victoria, Au
    ● Identification of key market opportunities for business incubation within the Sensis business● Participated in transition of marketing technology capability
  • Sensis
    Online Project Manager
    Sensis Dec 1999 - Jan 2001
    Melbourne, Victoria, Au
    ● Developed first White Pages Online revenue generating product● Established activity based costing delivery model
  • Axa Australia
    Senior Strategic Marketing Consultant
    Axa Australia 1998 - 1999
    Paris, Fr, Fr
    Accountable for - Enterprise wide strategic marketing support. - Corporate, retail financial services, insurance and superannuation. Australia / New Zealand focus.
  • Axa Australia
    Online Planning & Analysis Manager
    Axa Australia 1997 - 1998
    Paris, Fr, Fr
    Accountable for - Planning and modeling of key business data the newly established online financial services offering (NM Direct / AXA Direct). A key achievement included the establishment of financial modeling tool to measure response and performance of the online channel.
  • Axa Australia
    Marketing Specialist
    Axa Australia 1996 - 1997
    Paris, Fr, Fr
    Accountable for - Analysis of financial services market for consumer marketing business planning. Modeling and interpretation of key data to establish and implementation of customer segmentation strategy.
  • Axa Australia
    Strategy & Planning Analyst
    Axa Australia 1995 - 1996
    Paris, Fr, Fr
    Accountable for - Competitor and market analysis of insurance industry. Identification of strategic marketing opportunities, interpretation of key analysis and the input to the business strategic marketing plan.
  • Monash University
    Consulting Statistician
    Monash University 1992 - 1995
    Victoria, 3800, Au
    ● Published multiple works in Australian Medical Journal and The Lancet ● Supported build and annual turnover of the consulting services from $600k to $3m within 3 years● Delivered annual CSL Fluvax trials

Mirella Robinson Skills

Strategy Digital Strategy Business Strategy Stakeholder Management Project Management Management Strategic Planning Business Development Business Process Improvement Leadership Marketing Strategy Business Analysis Digital Marketing Business Transformation Consulting Project Planning Business Planning Marketing Management Consulting Project Delivery Mobile Devices Customer Experience Analysis Enterprise Software Online Advertising Social Media Content Strategy Crm Team Leadership Online Marketing Market Analysis Telecommunications Executive Management Product Management Advertising Team Management Marketing Management Mergers And Acquisitions Content Management E Commerce Strategic Partnerships Product Development Analytics Integrated Marketing Digital Content Strategy And Planning User Experience Agile Methodologies Competitive Analysis Agile Practices And Ways Of Working Agile Ways Of Working

Mirella Robinson Education Details

  • Mit Sloan School Of Management
    Mit Sloan School Of Management
    Leadership And Practices
  • Swinburne University Of Technology
    Swinburne University Of Technology
    Strategy / Finance / Marketing / E-Business / Org Development
  • Monash University
    Monash University
    Science (Mathematical Statistics)

Frequently Asked Questions about Mirella Robinson

What company does Mirella Robinson work for?

Mirella Robinson works for Acenda

What is Mirella Robinson's role at the current company?

Mirella Robinson's current role is CTO - Chief Technology Officer.

What is Mirella Robinson's email address?

Mirella Robinson's email address is mi****@****ail.com

What schools did Mirella Robinson attend?

Mirella Robinson attended Mit Sloan School Of Management, Swinburne University Of Technology, Monash University.

What skills is Mirella Robinson known for?

Mirella Robinson has skills like Strategy, Digital Strategy, Business Strategy, Stakeholder Management, Project Management, Management, Strategic Planning, Business Development, Business Process Improvement, Leadership, Marketing Strategy, Business Analysis.

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