Mirella Cervelin Pellagio
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Mirella Cervelin Pellagio Email & Phone Number

Comercial Cordinator | Customer Service and Leads Management at Copplasa
Location: Santo André, São Paulo, Brazil 6 work roles 6 schools
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Current company
Copplasa
Role
Comercial Cordinator | Customer Service and Leads Management
Location
Santo André, São Paulo, Brazil
Company size
38 employees

Who is Mirella Cervelin Pellagio? Overview

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Mirella Cervelin Pellagio is listed as Comercial Cordinator | Customer Service and Leads Management at Copplasa, a company with 38 employees, based in Santo André, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Mirella Cervelin Pellagio.

Mirella Cervelin Pellagio previously worked as Executivo de contas at Copplasa and Sales and Customer Service Coordinator at Vitae Group. Mirella Cervelin Pellagio holds Bachelor'S Degree In Business Administration, Finance And Financial Management Services from Santo André Foundation University Center.

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Copplasa

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Profile bio

About Mirella Cervelin Pellagio

I was the Sales and Customer Service Coordinator at Vitae Group, a company that offers international health and travel insurance solutions. I have more than 4 years' experience in the insurance sector, the last 3 of which have been in the commercial and customer service area, with a focus on the individual health insurance segment. At Vitae Group, I led a team of 5 people, responsible for managing sales leads, customer service, applying and renewing policies, and onboarding new customers. I am passionate about providing a quality experience for our customers, seeking to understand their needs and offer the best solutions. In addition, I contribute to the company's growth by meeting and exceeding sales targets, increasing turnover and reducing the cancellation rate. My goal is to continue improving my knowledge and skills in customer service/customer experience, and to develop as a leader and professional.

Current workplace

Mirella Cervelin Pellagio's current company

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Copplasa
Copplasa
Comercial Cordinator | Customer Service and Leads Management
Website
coplasaseguros.com.br
Employees
38
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6 roles

Mirella Cervelin Pellagio work experience

A career timeline built from the work history available for this profile.

Executivo De Contas

Current
Copplasa

São Paulo, Brasil

May 2024 - Present

Sales And Customer Service Coordinator

Vitae Group

São Paulo, São Paulo, Brasil

- Technical and functional team management for a team of 5 people (Sr, Pl, Jr analysts and 2 trainees) - Management of sales leads prospected by the partners - First contact with potential clients to understand their needs and qualify the leads - Quotation, preparation and sending of commercial proposals - Meeting to explain the products on offer.

Oct 2021 - Feb 2024

Administrative Analyst

Vitae Group

São Paulo, São Paulo, Brasil

- Quoting and applying for international health and travel insurance with accredited international insurers/providers - Opening and monitoring claims - Customer service, including medical appointments with insurers/providers, Proactive contact with clients to reverse the contract cancellation rate - Management of payments and follow-up with clients.

Jul 2020 - Sep 2021

Intern With Focus On Claims, Planning And Control

Metlife

São Paulo, São Paulo, Brasil

- Calculating the area's main indicators, such as: irregular registrations, time taken to receive a document vs. registering a claim. - Supporting the control and quality area, with daily reports on the performance of the Claims Registration and Pre-Analysis area - Issuing and analyzing management reports, reporting to the area's leadership.

Feb 2016 - Feb 2017

Purchasing Intern

Cabot Corporation

Mauá, São Paulo, Brasil

-Quotation of products and services for the unit - Control and issue of purchase orders and monitoring of projects and purchasing requirements with internal clients - Management of supplier registers, contracts and certificates - Control of area indicators

May 2014 - Feb 2016

Administrative Assistant

Escritorio De Advocacia Pellagio E Dallacqua

Santo André, São Paulo, Brasil

- Carrying out administrative support activities- Client reception

Oct 2010 - May 2014
Team & coworkers

Colleagues at Copplasa

Other employees you can reach at coplasaseguros.com.br. View company contacts for 38 employees →

TD Tatiane De Souza Martins Tatiane De Souza Martins Colleague at CopplasaSão Paulo, São Paulo, Brazil, Brazil View → DR Débora Rodrigues Pontes Débora Rodrigues Pontes Colleague at CopplasaBarueri, São Paulo, Brazil, Brazil View → NR Nataly Rossi Nataly Rossi Colleague at CopplasaSão Paulo, Brazil, Brazil View → CS Cristiane Sousa Silva Cristiane Sousa Silva Colleague at CopplasaSão Paulo, São Paulo, Brazil, Brazil View → GF Gislaine Floriano Gislaine Floriano Colleague at CopplasaSanto André, São Paulo, Brazil, Brazil View → JM João Machado João Machado Colleague at CopplasaRio De Janeiro, Rio De Janeiro, Brazil, Brazil View → MP Marcone Paes De Andrade Marcone Paes De Andrade Colleague at CopplasaSão Paulo, São Paulo, Brazil, Brazil View → GG Gabriella Gusmão Gabriella Gusmão Colleague at CopplasaRio De Janeiro, Rio De Janeiro, Brazil, Brazil View → RL Ricardo Lázaro Ricardo Lázaro Colleague at CopplasaGreater São Paulo Area, Brazil View → SP Stefani Pereira Stefani Pereira Colleague at CopplasaGuarulhos, São Paulo, Brazil, Brazil View →
6 education records

Mirella Cervelin Pellagio education

Bachelor'S Degree In Business Administration, Finance And Financial Management Services

Santo André Foundation University Center

Activities and Societies: -Descriptive Statistics instructor in 2015 -Applied Mathematics instructor in 2014

Diploma, Project Management

Canterbury Techinical Institute

English Language And Literature, General, Upper Intermediate

Browns English Language School

Ensino Médio

Colégio Singular
FAQ

Frequently asked questions about Mirella Cervelin Pellagio

Quick answers generated from the profile data available on this page.

What company does Mirella Cervelin Pellagio work for?

Mirella Cervelin Pellagio works for Copplasa.

What is Mirella Cervelin Pellagio's role at Copplasa?

Mirella Cervelin Pellagio is listed as Comercial Cordinator | Customer Service and Leads Management at Copplasa.

Where is Mirella Cervelin Pellagio based?

Mirella Cervelin Pellagio is based in Santo André, São Paulo, Brazil while working with Copplasa.

What companies has Mirella Cervelin Pellagio worked for?

Mirella Cervelin Pellagio has worked for Copplasa, Vitae Group, Metlife, Cabot Corporation, and Escritorio De Advocacia Pellagio E Dallacqua.

Who are Mirella Cervelin Pellagio's colleagues at Copplasa?

Mirella Cervelin Pellagio's colleagues at Copplasa include Tatiane De Souza Martins, Débora Rodrigues Pontes, Nataly Rossi, Cristiane Sousa Silva, and Gislaine Floriano.

How can I contact Mirella Cervelin Pellagio?

You can use AeroLeads to view verified contact signals for Mirella Cervelin Pellagio at Copplasa, including work email, phone, and LinkedIn data when available.

What schools did Mirella Cervelin Pellagio attend?

Mirella Cervelin Pellagio holds Bachelor'S Degree In Business Administration, Finance And Financial Management Services from Santo André Foundation University Center.

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