Mireya Alvarez Email and Phone Number

I have been working in the role of Quality Assurance, where my primary objective is to ensure that the project achieved the highest level of quality possible. This is achieved by using different types of tests including regression, smoke, exploratory, UI / UX, integration testing, and also back-end testing with Rest-API.We adopted different methodologies such as SCRUM (Planning, Pre-Planning, Retrospective, Stand up) as well as Kanban.

I worked as Process Analyst and Mobile/Web tester, and my main role was to analyze support for other areas that used our system, bug tracking, and create user manuals, I had to train operational areas, monitor and analyze existing processes or systems, and occasionally create new requirements or enhancements for projects and my ultimate objective was to ensure the smooth operation and successful implementation of the systems while maintaining a high level of quality and efficiency.

During my time at this company, I worked as an administrative / IT support my responsibilities weresocial media platforms, people management, creating user manuals for the operational department and providing training to employees, and also help in offering support in generating electronic billing for the customers