Mastering skills in information architecture, sketching and wireframing,prototyping and testing, eCommerce and browsing, persuasive andanticipatory design, gamification and behavior change, dashboards and datadesign, social media and messaging, and product lifecycle.

- Increased engagement and following across Instagram and Facebook by creating and publishing weekly posts promoting Teen Programming and projects- Developed copy for posts that would span across two digital platforms- Provided grant research that secured funding for the 2024-25 Teen Programming students- Created original designs and marketing materials through Canva

- Instructed children (ages 4 - 18) in various theater arts courses in both English and Spanish at nationally ranked Top 10 children’s theater- Facilitated public speaking, creative writing, critical thinking and collaboration centered workshops with over 40 classrooms across Nebraska and Iowa in both English and Spanish- Developed lessons plans with other teaching artists that prioritized Accessibility Standards- Edited and collaborated on new plays that debuted nationwide- Directed sold out youth performances with 100+ audience members in attendance- Communicated and coordinated with parents and teachers, developing lasting relationships between the theater company and their patrons- Represented the theater through public engagements: greeted patrons, board members and Omaha community members; providing a warm and welcoming experience that encouraged engaging conversation- Lead role in 3 World Premiere productions as a company actor, and one traveling show that performed in over 30 schools across Nebraska and Iowa

- Led and supervised shipment team, overseeing inventory and organization of high volume store- Created daily plan for organization of product - Cataloged inventory and stock rooms for high volume store, updating information digitally- Handled loss prevention and documentation of shipment - Provided professional phone support for customers and associates from other branches - including regional manager- Organized product within high-volume store and at offsite location- Assisted, trained and collaborated with other associates- Provided professional support for third-party shipment delivery company- Demonstrated expertise in Bath & Body Works products, providing assistance to customers and employees in both English and Spanish

- Provided customer service, direct interaction with average of over 100 customers daily, building customer loyalty in both English and Spanish- Top salesperson within first month, consistently remaining in top sales category for location that had highest sales in Houston area- Greeted and engaged with customers to create a welcoming environment that fostered engaging conversations- Tracked and met daily sales goals with strategic promotional approaches- Efficiently processed POS transactions, including cash, credit and debit purchases, exchanges and returns- Trained new sales associates, prioritizing company standards and expectations- Provided professional phone support for customers and associates from other branches

- Led a company of 21 members, including Actors, Lighting Designers, Set Designers, Sound Designers, Integrated Media Designers and Costume Designers- Co-created 120 variations of staging and blocking for actors - Facilitated acting and movement workshops for cast of 10 actors- Led casting process of 30+ actors from the city of Austin, TX- Created marketing materials for production, including posters and digital marketing via Instagram, Twitter and Facebook, leading to 7 out of 8 sold out performances- Created audition and rehearsal schedules for both artistic and technical teams