Miriah Mcpeck Email & Phone Number

Santa Rosa, Ca

- Operations management for the Todd Schapmire Team- Realtor, DRE License No. 01992238

Santa Rosa, Ca

Greater Denver Area

- Directed financial, operational and clinical divisions of multiple non-profit health centers- Led the affiliate by exceeding FY12 donation goals by 229%- Surpassed FY12 budget by 12%- Budget accountability including Profit and Loss, analytics, reporting, forecasting, phasing, performance indicators, goals and planning- Administered fund and grant administration, development, analysis plans, proposals, purchasing, audits, billing, collections, invoices, inventory, payroll, scheduling, expense reports, check requests, petty cash and cash handling- Manager of the Year nominee during first year- Assisted transition to electronic health records- Supported 19 staff including physicians, clinicians, nurses, assistant managers and health center assistants at multiple sites via hiring, training, guidance, performance review, coaching, discipline and termination- Supervised marketing, community outreach and volunteer program- Oversaw safety, capital expense projects and building maintenance- Facilitated health center flow, triage, patient care standards, appointment templates and customer service- Completed quality control, compliance, pharmacy protocols, internal/external labs, audits, error reports, medical charting and coding, medical records, clinical research studies and insurance verification and billing- Ensured CLIA, OSHA and HIPAA compliance- Maintained laboratory and clinical operations, standards, equipment and drug control with DEA clearance

Breckenridge, Co

- Led a team of 25+ to exceed front office operations through front desk, pbx, activities, valet, bell and shuttle service departments for multiple high-volume ski resorts- Manager of the Quarter recipient during first term and nominated every quarter after- Scored highest department results on 2010 brand standards audit- Increased perfect sells for 09-10 season by 8% and was first property to reach goal despite a shorter fiscal year- Graduated Vail Resorts Manager Development Program and completed additional management training- Safety Committee member- Improved operations by developing and implementing policies, programs and quality control initiatives- Grew bottom line through Profit and Loss, budget, revenue and inventory management- Task Force Manager responsible for opening new property with five-diamond front office operations - Assisted property closure for renovation- Primary contact for guests, employees and managers to resolve internal/external issues on 24/7 basis- Responsible for staff hiring, training, goals, recognition, promotion, evaluation, performance guidance, discipline and dismissal to ensure the highest standards of courteous service were provided while engaging employees- Accountable for guest satisfaction metrics including responding to guests/issues and quantitative reporting- Maximized efficient accounting, payroll, purchasing and scheduling * One Ski Hill Place, a RockResort - 88 units * Crystal Peak Lodge - 46 units * Village at Breckenridge Resort - 235 units * Village Hotel - 60 rooms * Breckenridge Mountain Lodge - 71 rooms

Key West, Fl

- Hosted Environment of Care Committee with administration board to supervise policies, progress and safety- Managed projects, accounts payable/receivable, purchase orders and payroll- Monitored security systems and access to maintain facility, employee and patient safety- Maintained 50+ daily inspection books for OSHA and JCAHO compliance- Executed scheduling, policies, inventory, travel, correspondence, dispatch and reception

Miami/Fort Lauderdale Area

- Assisted shift to paperless work order system- Completed safety and compliance walk-throughs- Collaborated with OSHA, JCAHO and HIPAA officials for compliance - Co-hosted weekly and monthly staff meetings to increase communication and resolve issues- Controlled directors’ and staff calendars, meetings, events, travel and seminars for multiple departments- Processed human resources documents and files with hospital-standard confidentiality- Managed policies, agendas, presentations, reports, memorandum, minutes, correspondence, files and manuals- Executed inventory, telecom maintenance, dispatch and reception- Not-for-profit achieved Forbes’ top 100 businesses to work for and Solcient’s top 100 national hospitals in 2004

Miami/Fort Lauderdale Area

- Delegated Personal Injury and Bodily Injury casework to secretaries and clerks- Trained mail and file clerks on office procedures and equipment- Increased efficiency by supervising installation, training and management of digital calendar system- Managed cases by completing litigation, demand packages, research, correspondence and transcription

Therapeutic Massage & Hydrotherapy, Massage Therapy

Business Administration And Management, General

High School, Business Work/Study Program

Education record

- Adobe, AS400, BASIS Alarms, Bloomberg, Corel, CRMs, eBridge, eCaST, EHR/EMR, ePro, Four Rivers, GoConcierge, Groupwise, Horizon Supply.