• Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents. • Monitor the operations budget with the Director of Finance. • Quality Assurance monthly on our database Salesforce which also includes data cleaning with partnered Hospitals. • Monitor the accuracy of patient demographics in the database • Verify patient documents are uploaded to their medical records. • Schedule and Monitor the calendar for staff meetings and training. Coordinate yearly training necessary for staff and assist with scheduling of events. • Organize and maintain all inventories, supplies, and invoices. • Manage staff personnel files, timesheets, and accruals. • Onboard and offboard internally and with the HR Department at FCNY and Accounts Payable Department. Setting up Virtual Calls with new employees for initial training. • Keeps proper working order of all equipment and notifies CEO and COO of repairs and maintenance needed for equipment. • Troubleshoot with staff when IT issues arise. • Plan, execute, and finalize projects according to CEO and COO deadlines. • Coordinating the efforts of team members to deliver projects according to plan. • Conduct a wide variety of secretarial/administrative duties/office manager on-site and off-site. • Coordinate/execute administrative tasks necessary to meet the goals and objections of our Program Funders. • Assist the Data Programmer in maintaining the program database and participate in special projects and assignments requested by the CEO and COO. • Manage relations with key operations vendors. • Set and/or implement policies, procedures, and systems. To work closely with the COO and management team to follow through with implementation. • Perform analysis with our COO and Program Manager of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment or supplies, and maintaining solid inventory data.

• Review and train Community Health Workers (CHW) on protocol steps when question arises. Help CHW’s come up with a system of organization.• Collaborate training sessions with COO. Plan, execute, and finalize projects according to CEO and COO deadlines.• Coordinating the efforts of team members to deliver projects according to plan.• Conduct a wide variety of secretarial/administrative duties/office manager. Coordinate/execute ofadministrative tasks necessary to meet the goals and objections of our Program Funders.• Assist Data Programmer to maintain program database and assist with, inventory of supplies, sortmail, file, and participate in special project and assignments requested by CEO and COO.• Provide assistance to FCNY departments (Human Resource, IT, and Accounts Payable).• Data cleaning with partnered Hospitals and setting up Virtual Calls with new employees for initialtraining.

• Perform a wide variety of secretarial/administrative duties.• Assist with Program/Chief of Pediatric Department and staff with coordination/execution ofadministrative tasks necessary to meet the goals and objections of our Program Funders.• Maintain program database, inventory of supplies, sort mail, file, take phone messages and participate inspecial projects.• Work closely with families with children with asthma on the Pediatric Floor.• Assist in creating intake forms for our program.• Knowledge of AP Car/FFE in the Accounts Payable Department with outside vendors.