I am an aspiring Cloud Engineer and seasoned IT Scrum Master with an AWS Certification and 7+ years of project management, Agile methodologies, software product delivery, and leadership experience in the tech and financial sectors. Professional focal points include technical proficiencies, including AWS, Jira, and DevOps, data analysis, communication skills, industry expertise, and the ability to adapt to ever-changing situations in a fast-paced environment. Delivering superior administration in these areas of expertise requires the utilization of effective interpersonal skills, business acumen, and a keen eye for detail, as well as independent problem-solving, strategic PI planning, stakeholder and client relations, cross-functional collaboration, metrics tracking, Agile and Waterfall principles, estimation and user stories, dashboard creation, and risk mitigation expertise to support overall efficiency and deliver optimal results. My current role is a Scrum Master with Fidelity Investments. Under my leadership I have utilized my vast industry experience to lead the phased rollout of AWS software and Genesys Call Center Technology, drive transformative change, manage team dependencies, implement monitoring systems, and monitor KPIs and metrics. I am also responsible for delivering support and recommendations for process improvements, facilitating Agile ceremonies, leading and developing teams, and effectively ensuring project delivery while maintaining strong professional and employee relations to encourage success. Colleagues describe me as a progressive, driven, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.