Improve your social skills to unlock a new level of social, professional and business growth.What I do:I empower individuals and teams to navigate different social and professional scenes easily and excellently through social skills training, focusing on business etiquette.Our courses include:➡️ How to BE and APPEAR confident ➡️ Business Etiquette (How to be a professional at work and in business)➡️ Refined communication (communicate as a credible person who can be trusted with opportunities)➡️ How to improve your English language Fluency ➡️ Social Media Leverage for Professional Success ➡️ Networking Skills (online & offline)➡️ Professional Image and Attire ➡️ Elegant Image: How to get the look ➡️ Social graces ➡️ Wine Etiquette ➡️ Customer service➡️ Global business etiquette ➡️ Dining Etiquette➡️ Personal Branding ➡️ Media Training ➡️ Ladies finish school ➡️ Perfect Modern Gentleman ➡️ Teens and Children Etiquette ➡️ Introduction to Tanzania (Swahili Etiquette for foreigners) We also do have: ➡️ A Refined Professional Masterclass This a 7 in 1 course for individuals and teams that wish to get a fusion of Business Etiquette, social skills and dining Etiquette. Please visit our website for more information https://linktr.ee/mirroretiquetteMobile no: +255755640633 (also available on WhatsApp) Facebook, Instagram, LinkedIn, twitter and YouTube : @MirrorEtiquette
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Program ExecutiveMirror Etiquette Mar 2021 - PresentDar Es Salaam, TanzaniaImprove your social skills to unlock a new level of social, professional and business growth.What I do:I empower individuals and teams to navigate different social and professional scenes easily and excellently through social skills training, focusing on business etiquette.We conduct training for individuals and groups (companies, schools, universities, etc.) and Mirror Etiquette organised workshops - open to all. Our delivery model includes both virtual (online) and face-to-face (offline) training. Our courses include:➡️ How to BE and APPEAR confident ➡️ Business Etiquette (How to be a professional at work and in business)➡️ Refined communication (communicate as a credible person who can be trusted with opportunities)➡️ How to improve your English language Fluency ➡️ Social Media Leverage for Professional Success ➡️ Networking Skills (online & offline)➡️ Professional Image and Attire ➡️ Elegant Image: How to get the look ➡️ Social graces ➡️ Wine Etiquette ➡️ Customer service➡️ Global business etiquette ➡️ Dining Etiquette➡️ Personal Branding ➡️ Media Training ➡️ Ladies finish school ➡️ Perfect Modern Gentleman ➡️ Teens and Children Etiquette ➡️ Introduction to Tanzania (Swahili Etiquette for foreigners) We also do have: ➡️ A Refined Professional Masterclass This a 7 in 1 course for individuals and teams that wish to get a fusion of Business Etiquette, social skills and dining Etiquette. ➡️ C-suite Executives. This is a course tailor-made for individuals holding managerial roles.Please visit our website for more information www.mirroretiquette.co.tz Or write to us at intro@mirroretiquette.co.tzMobile no: +255755640633 (also available on WhatsApp) Facebook, Instagram, LinkedIn, twitter and YouTube : @MirrorEtiquette -
Key Account ManagerMmi Tanzania Jun 2019 - Mar 2021Dar Es Salaam,TanzaniaResponsibilities:• Deliver the objectives, strategies & tactics to beat the budgeted targets. (Rev/GP/Vol/Investment)• Manage day to day business and monitor progress through accurate reporting to achieve targets, for revenue and gross profit as agreed with the Country Manager & Head of International Markets• Monitor progress weekly and reporting monthly around financials, KPIs, category and key brand performance in market & competition using Tableau data system• Build strong and ongoing business customer relationships across all accounts at all levels of the business to ensure satisfaction and sales growth in On Trade customers • Set account distribution targets on lead brands, supported by in bar activity to drive rate of sale• Work closely on Marketing & Brand Plans, distribution targeting, activation initiatives and reporting of key brand owners• Conduct competitor analysis of portfolio, pricing, promotions and category, customer share and ensure that relevant information is shared with relevant parties internally• To write bespoke outlet beverage lists and provide training for key F&B staff maximizing company market share• Determine, set and monitor adherence to price schedules and discount rates. • To provide accurate monthly forecasts for all key product lines, by customer, to avoid out-of-stock scenarios.• Manage credit liability through assessing credit worthiness, setting reasonable credit terms with MMI finance, and managing timely collections on a monthly basis with all customers, on time & in full• Assist in planning and execute promotion plans and brand building initiatives, product launches etc.• Plan & host On Trade customer, consumer & principal wine tastings, dinners & events in outlets & MMI Retail• Innovate new promotional ideas to encourage customer footfall, visibility around the point of purchase & increase rate of sale in key customers to help grow MMI distribution, listings & share
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Account ManagerSmart Codes Nov 2018 - Jun 2019Dar Es SalaamResponsibilities:• Operating as a lead point of contact for all matters specific to a portfolio of accounts I manage.• Building and maintaining strong long-lasting customer relationships.• Developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.• Ensuring timely and successfully delivery of Agency solutions according to clients’ needs and objectives.• Communicating clearly the progress of monthly/quarterly plans to internal and external stakeholders.• Forecasting and tracking key account metrics.• Identifying and growing opportunities within territory and collaborate with sales team to ensure growth attainment.• Assisting with high severity requests or issue escalations as needed.• Using contacts to generate new business• Engaging in project management duties.• Delivering presentations.• Attending meeting with clients.• Report status to other team members by evaluating and communicating within the agency all pertinent information as provided by Clients and other external sources.• Meet regularly with management team to contribute toward the overall development of the account.• Develop relationship with and forge seamless integration with all agency functional teams as well as client/partners. -
Account ManagerIntegrated Communications Ltd Mar 2017 - Oct 2018Dar Es SalaamResponsibilities:• Liaising with, and acting as the link between, the client and agency by maintaining regular contact with both, ensuring that communication flows effectively• Meeting and liaising with clients to discuss and identify their below the line marketing requirements• Working with agency colleagues to devise below the line marketing campaign that meets the client's brief and budget • Briefing creative and assisting with the formulation of experiential marketing strategies• Presenting, alongside agency colleagues the campaign ideas and budget to the client• Handling budgets, managing campaign costs and invoicing clients• Developing and presenting projects reports to Clients• Assessing sales data and Monitoring the effectiveness of campaigns• Identifying new business opportunities with existing Clients and new ones• Manage project kick off and Close out meetingsClients: BancABC, NMB, Samsung Mobile & Consumer Electronics, PSI &TBL (Safari, Kilimanjaro, Castle Lager, Balimi and Castle Lite)
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Account ExecutiveOgilvy & Mather Tanzania Feb 2015 - May 2016Dar Es SalaamResponsibilities:• Meeting and liaising with clients to discuss and identify their advertising requirements• Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget• Presenting, alongside agency colleagues (particularly the account manager) the campaign ideas and budget to the client• Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies• Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively• Presenting creative work to clients for approval or modification• Handling budgets, managing campaign costs and invoicing clients• Monitoring the effectiveness of campaigns• Arranging and attending meetings• Making 'pitches', along with other agency staff, to try to win new business for the agencyClients: NBC, BARCLAYS, Nestle (Nido) and Simba Cement
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Media BuyerOgilvy And Mather Tanzania Jul 2014 - Jan 2015Responsibilities:• Doing media bookings• Assisting in Media Monitoring after campaigns’ break• Negotiating and purchasing television, radio and print media.• Maintaining all media buys and being responsible for the post-buy results of all buys• Tracking media expenditures to ensure agency and client budget compliance.• Collaborating with clients and media team members to resolve media billing issues.Clients: Barclays, NBC, Tecno, Airtel, Nestle(Nido) and Rwandair
Miriam Kwembe Skills
Miriam Kwembe Education Details
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Emily Post InstituteBusiness Etiquette Training -
Public Relations And Advertising -
Emily Post Institute
Frequently Asked Questions about Miriam Kwembe
What company does Miriam Kwembe work for?
Miriam Kwembe works for Mirror Etiquette
What is Miriam Kwembe's role at the current company?
Miriam Kwembe's current role is Program Executive at Mirror Etiquette.
What schools did Miriam Kwembe attend?
Miriam Kwembe attended Emily Post Institute, University Of Dar Es Salaam (Udsm), Emily Post Institute.
What are some of Miriam Kwembe's interests?
Miriam Kwembe has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Miriam Kwembe known for?
Miriam Kwembe has skills like Public Relations, Press Releases, Strategic Communications, Media Relations, Crisis Communications, Corporate Communications, Publicity, Internal Communications, Communications Planning, Social Networking, Advertising, Marketing.
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