Miriam Mignone Email & Phone Number

United States

• Bring the guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
• Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting the guests when needed.
• Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
• Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.
• Hiring process: including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.

Thousand Oaks, California, United States

• Meet and exceed individual and store commercial targets and KPI expectations.
• Provide coaching and feedback in the moment to drive KPI goal achievement.
• Maintain a leadership presence on the sales floor, team selling and role-play to maximize selling opportunities.
• Reviews store financial reports, analyzing Key Performance Indicators and retail math.
• Maintain accurate reporting on the performance of the stores.

Ventura, CA

• Manage overall operations, schedules, vendors, inventory, purchases, and invoices.
• Brand creation and Marketing material development.
• Successfully achieved variable cost reduction of 10% on each menu item by identifying better food suppliers and working with seasonal ingredients.
• Create and implement company policies and procedures and employee schedules to meet daily demands and achieve business objectives.
• Negotiated with landlord to secure a lower rental price, saving $6,000 in rent for the first 6 months of the company's operations.
• Generate business numbers/spread sheets such as: Cash Flow, Sales Results, Product Margin, Annual Reports.

Vitória, Espírito Santo, Brazil

• Supervised company's operations and various departments, including IT, HR, Tax, and Finance, and managed over 300 employees.
• Implemented business strategies and evaluated company performance to ensure company productivity.
• Generated significant cost reductions through effective negotiations, reducing bank fees by $10,000 monthly, insurance costs by 20% a year, and server hosting costs by 15%.

Vitória, Espírito Santo

• Developed project management standards and practices for large national projects with budgets ranging between $1,000,000 and $100,000,000 and involving suppliers in 3 different countries.
• Conducted audits of SOX compliance integrated controls and managed clients' needs and expectations.
• Assisted with implementing PMI methodologies based on Gates and FEL and process modeling in Oil and Gas Development Projects.

Vitória, Espírito Santo

• Worked on a team that built the Strategic Planning Program which won the Best in Country Award by Balanced Scorecard Institute.
• Achieved promotion in the first year to work in the Business Processes Office, organizing and executing Organizational Development Projects.
• Developed strategic mapping and implementation planning while monitoring KPIs to determine business strategy performance.

Mba - Specialization Course, Business Intelligence

Mba - Specialization Course, Business Administration And Management, General

Bachelor'S Degree, Business Administration