Miriam Mignone Email & Phone Number

United States

• Bring the guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience. • Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting the guests when needed.• Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.• Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.• Hiring process: including recruitment, selection and hiring recommendations, onboarding, and training.• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.• Contribute to a respectful and inclusive team by establishing supportive working relationships and engaging with team members, creating a fun and productive environment.

Thousand Oaks, California, United States

• Meet and exceed individual and store commercial targets and KPI expectations.• Provide coaching and feedback in the moment to drive KPI goal achievement.• Maintain a leadership presence on the sales floor, team selling and role-play to maximize selling opportunities.• Reviews store financial reports, analyzing Key Performance Indicators and retail math.• Maintain accurate reporting on the performance of the stores.

Ventura, Ca

• Manage overall operations, schedules, vendors, inventory, purchases, and invoices. • Brand creation and Marketing material development.• Successfully achieved variable cost reduction of 10% on each menu item by identifying better food suppliers and working with seasonal ingredients.• Create and implement company policies and procedures and employee schedules to meet daily demands and achieve business objectives.• Negotiated with landlord to secure a lower rental price, saving $6,000 in rent for the first 6 months of the company's operations.• Generate business numbers/spread sheets such as: Cash Flow, Sales Results, Product Margin, Annual Reports.• Recruit, Hire and Payroll Process.• Training and Team Development.• Accounts Payable and QuickBooks.

Vitória, Espírito Santo, Brazil

• Supervised company's operations and various departments, including IT, HR, Tax, and Finance, and managed over 300 employees.• Implemented business strategies and evaluated company performance to ensure company productivity.• Generated significant cost reductions through effective negotiations, reducing bank fees by $10,000 monthly, insurance costs by 20% a year, and server hosting costs by 15%.

Vitória, Espírito Santo

• Developed project management standards and practices for large national projects with budgets ranging between $1,000,000 and $100,000,000 and involving suppliers in 3 different countries.• Conducted audits of SOX compliance integrated controls and managed clients' needs and expectations.• Assisted with implementing PMI methodologies based on Gates and FEL and process modeling in Oil and Gas Development Projects.

Vitória, Espírito Santo

• Worked on a team that built the Strategic Planning Program which won the Best in Country Award by Balanced Scorecard Institute.• Achieved promotion in the first year to work in the Business Processes Office, organizing and executing Organizational Development Projects.• Developed strategic mapping and implementation planning while monitoring KPIs to determine business strategy performance.

Mba - Specialization Course, Business Intelligence

Mba - Specialization Course, Business Administration And Management, General

Bachelor'S Degree, Business Administration