• Manage accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate • Handle the fast pace associated with day-to-day operations in a fast paced E-Commerce distribution environment and maintain a positive, motivating leadership presence • Ensure that standards are established and followed • Work actively with associates to ensure success • Ensure that proper orientation and training occurs for hourly associates and verify standards are understood and adhered to • Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity and attitude • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust • Drive Standards through the day by motivating, teaching, and holding team members accountable to known standards and positive reinforcement of the correct behavior • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas • Complete necessary documentation for tracking attendance, productivity, behavior, and safety • Be able to dive deep within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to obtain departmental goals

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