Miriam M. Email & Phone Number

London, England, Gb

Greater London, England, United Kingdom

This is a client-facing role where I act as the initial contact for Civil, Employment and Personal Injury matters.

London, England, United Kingdom

Provided 2nd level, cross-regional support, swiftly resolving mid and high-level Partner queries, in English and Dutch resulting in enhanced operational efficiency and partner satisfaction.

Greater London, England, United Kingdom

Skilled in utilising open-ended questioning to understand client needs, I provide tailored advice and accurate information while collaborating closely with clients and stakeholders to gather, track, and update essential case details. I manage client records with confidentiality and discretion, ensuring data security and trust. Additionally, I efficiently triaged, screen and direct phone inquiries, prioritising critical matters to optimise senior staff availability and streamline workflow.

Successfully managed and trained store employees in a fast-paced environment, using proactive communication and positive feedback to foster a motivated team. Delivered exceptional customer service by applying in-depth product knowledge to create welcoming and memorable experiences for each customer. Oversaw inventory control, cash handling, and store opening and closing procedures with accuracy and attention to detail. Quickly and effectively resolved customer issues, ensuring a seamless shopping experience.

Master Of Laws - Llm & Legal Practice Course, Law

Bachelor'S Degree, Law

A-Levels

Gcses

9A-C’s Including English and Mathematics.