Miriam Muthoni Email and Phone Number

KEY ROLES:1. Lead, manage, motivate and develop the ICT Team so that they are valued by the organisation and able to meet its expectations.2. Work in a collaborative way with other senior staff to develop the ICT vision and strategy and theirtranslation into priorities and actions for the team and for others.3. Schedule, control,and manage delivery of ICT provision, support, hardware, and developments in timely, cost effective,and efficient way, balancing the use of in-house and external resources appropriately.4. Ensure that ICT systems and procedures promote data and information security and business continuity, in line with best practice and relevant external standards such as ISO9001:20085. Make a significant contribution to the strategic direction, management and culture of the whole organisation.

KEY ROLES1. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.2. Develop and maintain installation and configuration procedures.3. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.4. Create, change, and delete user accounts per request.5.Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.6. Maintain data center environmental and monitoring equipment.