Miriam Ramos Email and Phone Number

Supervisor Prenatal Pre-analytical Screener (2013-Present) Implementation processes with prenatal requisition review department. Collaborated directly with internal physician as well as management for proper training in upcoming new test to the market. Schedule coordinator and prioritization process of irreplaceable samples for the team.• Overseen all prioritization processes within prenatal department • Recorded test results and resolved inconsistencies such as duplicated or erroneously scheduled tests.• Coordinated requisitions and specimen requests between departments• Bi-weekly payroll (ADP system) • Ensured proper interface process communication and completion in cooperation with local sales teams.• Implemented tracking processes in collaboration within the organization including C/S, sales; Send Out, Prenatal Genetic Counseling.

Drove all system pre-implementation processes with direct physician interface for Teterboro, New Jersey campus business development activities. Addressed all physician requests and updates. Collaborated with the Finance Department concerning open Capex items. Expedited vendor payments. Drove the prioritization process. Participated in issue and local interface prioritization conferences on a weekly basis, and attended weekly sales management calls regarding DSM updates.•Oversaw all prioritization processes.•Ensured proper interface process communication and completion in cooperation with local sales teams.•Implemented tracking processes in collaboration with Business Unit (BU) leadership, sales, Interface teams and vendors, as well as compliance, purchasing, and finance teams. •Enforced policies compliance, and managed the initiation, signing, and forwarding of filed agreements.•Enforced instances of compliance and non-compliance interventions and resolution.•Employed spreadsheets to document requests, follow-ups and delays, as well as updating sales managers.•Provided internal process support, and addressed individual requests by sales reps and TSSs.

Generated new business development with effective service and sales across the New York / New Jersey region. Marketed electronic health records and prescription software as information solutions to physician offices.•Consistently exceeded revenue targets through aggressive sales of key laboratory tests.•Developed leads for external sales associates.•Liaison with District Sales Manager, regarding status and resolution of compliance issues