Miriam Rodriguez Lule Email & Phone Number

Montreal, Quebec, Canadá

Montreal, Quebec, Canadá

Ciudad De México Y Alrededores, México

- Enter bookings by email, telephone and eCommerce.- Answer enquiries regarding hotel services. - Compile vouchers and payments of guest in advance.- Operate telephone systems to complete customers telephone calls and provide relay phone service to guest.

Mexico City Metropolitan Area

- Launching advertising campaigns on social media (Tripadvisor, FacebookAds, Instragam)- Supervise restaurant events and enter bookings.- Design arts of the restaurant (menus, promotions and events)

Mexico City Metropolitan Area

Tour and Travel Area- Follow up of groups quotes from Wholesalers.- Plan and evaluate the rates for the Wholesalers.- Process the payment of groups.

Mexico City Metropolitan Area

- Implement and evaluate procedures for the operations of the department.- Supervise staff, oversee training and set work schedules.- Resolve customers and staff complaints.- Agency reconciliations and refunds.- Enter and supervise rates in OPERA system.see less

Barcelona, Catalonia, Spain

- Welcome and registration arriving guest and assign rooms.- Compile and check daily guest accounts and vouchers.- Answer inquiries regarding hotel services, provide information and respond to guest complaints.

Barcelona, Catalonia, Spain

- Plan and co-ordinate the activities of housekeeping supervisors and their crews- Conduct inspections to ensure that departmental standards,health and safety regulations are being met.- Arrange for maintenance and repair of equipment and machinery of laundry.

Mexico City Metropolitan Area

- Welcome all guests in a polite and professional manner from both the Hostel and the Hotel.- Confirm the services that are included in the rent or in the type of bed they booked.- Check in and check out of guest of both the Hostal and the Hotel- Guest payment processes (Room charges for consumption of F&B)- Reviewing with guests at the time of departure their information and charges due.- Advise the guest on options for dinner and tourist places.- Enter hotel bookings by phone or email.

Mexico City Metropolitan Area

- Follow up of events quotes for and their operation- Assist the Groups and Conventions Manager and the Sales Department regarding their schedule, messages, mail, or package in a timely manner.- Locking events rooms through the Delphi system and rooms reservations when need it.